Systems Analyst
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Essential Job functions:
- Experience with configuring, maintaining and enhancing the Practice Management and Electronic Health Record
- Technical knowledge of Electronic Health Record
- Build and Maintain strong relationships with Physicians and staff in their use of the EHR implement advance workflows to optimal efficiency.
- Ability to identify and troubleshoot potential issues and participate in their resolution with highest customer satisfaction.
- Experiencing configuring and building master tables
- Impeccable maintenance of master files with consistent quality checks and improvements
- Fundamental knowledge of computer systems and their use. Assist providers and support staff with adoption of new functionality and re-design of workflow to reflect Best Practice clinical operations.
- Ability to work a flexible schedule to meet the needs of the group growth and expansion including on call hours.
- Responsible for daily issue resolution and support of the scheduling application systems.
- Participate in projects and workflow design.
General Job functions:
- Support the organizations efforts to meet patient access goals designed to maximize scheduling functionality across multiple systems, improving care delivery in an ambulatory practice setting
- Work independently as well as in a group setting.
- Detail oriented, strong analytical and communication skills
- Provide on-site support and training when necessary
- Receive work via the ticking queue for incoming support issues and problems.
Physical Job Requirements:
- Physical agility, which includes ability to maneuver body while in place.
- Dexterity of hands and fingers.
- Long periods of sitting.
Education, Certification, Computer and Training Requirements:
- Bachelor’s Degree in a related field or Competency with requirements listed below:
- Prior experience supporting and/or implementing an Electronic Health Record
- Experience with AthenaHealth a PLUS
- IT Systems support or front desk operations background desired, with min 1-3 years’ experience in a health care setting.
- Excellent communication skills verbal and written
All your information will be kept confidential according to EEO guidelines.