Systems Analyst with Security Clearance
Summary
Provide first-level IT support, troubleshoot hardware/software issues, and manage service requests for a government contractor in Doral, FL.
MANTECH seeks a motivated, career and customer-oriented Systems Analyst to join our team in Doral, Florida. Responsibilities include but are not limited to: * Provide first-level technical support to end users across the organization. * Troubleshoot and resolve basic hardware, software, and network issues, escalating more complex problems to higher tiers. * Log and track incidents and service requests within a ticketing system, ensuring timely resolution and accurate documentation. * Meet Servi…