Systems Engineer Supervisor
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At OceanFirst Bank, each one of our employees plays an important role in delivering value to our customers and executing daily tasks in accordance with our core values. We recognize that our employees are essential to our success, making OceanFirst a great place to work and do business.
Great benefits include: employee perks & discount programs, tuition assistance, incentive compensation program, professional development opportunities, and more! Apply today to #BecomeOceanFirst and make an impact in the local community!
ABOUT YOUR ROLE
The Systems Engineer Supervisor leads and guides the Infrastructure Team, serves as an escalation point for IT infrastructure activities, and provides backup support to the IT Infrastructure Manager. This role requires expertise in Microsoft Windows Server architecture, vitalization, enterprise storage, cloud applications, and network design, build, and implementation. The position is responsible for developing high-level technical designs, documenting business and technical requirements and processes, architecting and implementing appropriate solutions, and providing project and ongoing support for new and existing systems and applications. The Systems Engineer Supervisor may also lead projects under the direction of the Infrastructure Manager.
ABOUT YOUR ROLE
The Systems Engineer Supervisor leads and guides the Infrastructure Team, serves as an escalation point for IT infrastructure activities, and provides backup support to the IT Infrastructure Manager. This role requires expertise in Microsoft Windows Server architecture, vitalization, enterprise storage, cloud applications, and network design, build, and implementation. The position is responsible for developing high-level technical designs, documenting business and technical requirements and processes, architecting and implementing appropriate solutions, and providing project and ongoing support for new and existing systems and applications. The Systems Engineer Supervisor may also lead projects under the direction of the Infrastructure Manager.
WHAT YOU WILL DO LIST
Works directly with the IT Infrastructure Manager to support the IT Infrastructure that includes but is not limited to: SD-WAN/Firewall configurations, Telcomm Circuits, Routers, Switches, Storage, Cloud, Data Center hardware etc.
Supervise and guide the day-to-day IT Infrastructure activities. Assists in providing training and coaching for development of new and existing technologies / systems
Serve as point of escalation for urgent issues, complex questions and problems. Escalate issues to the IT Infrastructure Manager as needed.
Assist with coordinating appropriate resource allocation for day to day activities and projects.
Assists in providing guidance, leadership and expertise to staff. Ensure timely and meaningful performance management is administered to all team members.
Work directly with the team on designing, building and implementation of VMWare, SAN, Windows Servers, SQL Server, Office 365, Active Directory, cloud apps (Azure, AWS, etc.).
Collaborates day-to-day with the IT Infrastructure Manager and Systems Administrators on hardware and software configurations, monitoring, alerting, troubleshooting, provisioning and Disaster Recovery testing.
Plan, install, and setup physical and virtual servers(VMware) to meet application, security, and regulatory requirements
Consult with business line management to define needs, boundaries and priorities of tentative projects including equipment acquisitions and specific information requirements. Coordinate the business requirements with division/department management and other IT departments to determine the most cost effective solution.
Plan, organize, and coordinate complex systems or network implementation and modification projects, assigning project phases to appropriate staff. Prepare progress reports to inform management of project development and deviation from predicted goals.
Manage the design, configuration, implementation and support of the LAN, WAN and VoIP infrastructure. Manage complex Server, LAN, WAN, voice, and wireless networks throughout the company; and serve as primary point of contact for changes on all Network related systems.
Proactively identify opportunities for hardware and software improvements. Research and evaluate new technologies and the viability to provide enhancement to current environment.
Configure, tune, monitor, and maintain all current supported .Net instances and Applications.
Audit production systems for security, capacity, and usage.
Schedule and prioritize activities on projects involving the deployment of application and software.
Maintain existing servers and clients using available administration tools.
Diagnose, troubleshoot and resolve network systems problems to minimize down time.
Define, develop, implement, and maintain the process involved in administration, maintenance, security, backup, and recovery.
Establish and maintain vendor relations to deploy and manage network operations.
Accurately documenting policies, processes and procedures of new and existing duties.
Use of enterprise database backup, archiving, management, protection and recovery tools.
Work to expand knowledge of banking and workgroup software and to maintain current in network, client server, and internet/intranet platforms.
WHAT WE EXPECT OF YOU
Thorough understanding of SD-WAN, Firewalls, Routing and Switching, Microsoft Windows Server architecture, virtualization, enterprise storage, network design, Active Directory, DFS, DHCP, DNS, Group Policy Management, MS SQL, Cloud and Operational experience.
Strong understanding of TCP/IP networking, firewalls and Remote Access VPN solutions.
Strong communication/interpersonal skills, leadership, team player, task management skills, attention to detail and project coordination/planning.
Strong ability to define and analyze problems, collect data, establish facts, and draw valid conclusions.
Ability to apply judgment, implements solutions, and resolve conflicts.
Ability to work collaboratively within a team environment of engineers to meet aggressive goals and high quality standards.
Works directly with the IT Infrastructure Manager to support the IT Infrastructure that includes but is not limited to: SD-WAN/Firewall configurations, Telcomm Circuits, Routers, Switches, Storage, Cloud, Data Center hardware etc.
Supervise and guide the day-to-day IT Infrastructure activities. Assists in providing training and coaching for development of new and existing technologies / systems
Serve as point of escalation for urgent issues, complex questions and problems. Escalate issues to the IT Infrastructure Manager as needed.
Assist with coordinating appropriate resource allocation for day to day activities and projects.
Assists in providing guidance, leadership and expertise to staff. Ensure timely and meaningful performance management is administered to all team members.
Work directly with the team on designing, building and implementation of VMWare, SAN, Windows Servers, SQL Server, Office 365, Active Directory, cloud apps (Azure, AWS, etc.).
Collaborates day-to-day with the IT Infrastructure Manager and Systems Administrators on hardware and software configurations, monitoring, alerting, troubleshooting, provisioning and Disaster Recovery testing.
Plan, install, and setup physical and virtual servers(VMware) to meet application, security, and regulatory requirements
Consult with business line management to define needs, boundaries and priorities of tentative projects including equipment acquisitions and specific information requirements. Coordinate the business requirements with division/department management and other IT departments to determine the most cost effective solution.
Plan, organize, and coordinate complex systems or network implementation and modification projects, assigning project phases to appropriate staff. Prepare progress reports to inform management of project development and deviation from predicted goals.
Manage the design, configuration, implementation and support of the LAN, WAN and VoIP infrastructure. Manage complex Server, LAN, WAN, voice, and wireless networks throughout the company; and serve as primary point of contact for changes on all Network related systems.
Proactively identify opportunities for hardware and software improvements. Research and evaluate new technologies and the viability to provide enhancement to current environment.
Configure, tune, monitor, and maintain all current supported .Net instances and Applications.
Audit production systems for security, capacity, and usage.
Schedule and prioritize activities on projects involving the deployment of application and software.
Maintain existing servers and clients using available administration tools.
Diagnose, troubleshoot and resolve network systems problems to minimize down time.
Define, develop, implement, and maintain the process involved in administration, maintenance, security, backup, and recovery.
Establish and maintain vendor relations to deploy and manage network operations.
Accurately documenting policies, processes and procedures of new and existing duties.
Use of enterprise database backup, archiving, management, protection and recovery tools.
Work to expand knowledge of banking and workgroup software and to maintain current in network, client server, and internet/intranet platforms.
WHAT WE EXPECT OF YOU
Thorough understanding of SD-WAN, Firewalls, Routing and Switching, Microsoft Windows Server architecture, virtualization, enterprise storage, network design, Active Directory, DFS, DHCP, DNS, Group Policy Management, MS SQL, Cloud and Operational experience.
Strong understanding of TCP/IP networking, firewalls and Remote Access VPN solutions.
Strong communication/interpersonal skills, leadership, team player, task management skills, attention to detail and project coordination/planning.
Strong ability to define and analyze problems, collect data, establish facts, and draw valid conclusions.
Ability to apply judgment, implements solutions, and resolve conflicts.
Ability to work collaboratively within a team environment of engineers to meet aggressive goals and high quality standards.