Systems Operations Specialist (7x24 Shift), Leading Financial Group - J13254

Our client is a leading financial group in Hong Kong. They are looking for a Japanese speaking Cloud & Systems Operations Specialist (7x24 Shift).

Responsibilities

• Monitor enterprise cloud environments (AWS, Azure) and core platform consoles, executing daily operational routines in strict adherence to standard operating procedures, security guidelines, and corporate policies.

• Execute off-hours, overnight, and weekend production job scheduling, output handling, and system batch jobs—specifically supporting Control-M and Life Asia processing.

• Conduct daily system health assessments, administer data backup routines, and process ad-hoc operational support requests from internal teams.

• Review all proposed system adjustments impacting operational environments to identify potential operational risks before deployment.

• Alert relevant technical leads during cloud infrastructure incidents, coordinate prompt issue resolution, and drive escalation workflows to restore normal service.

• Collaborate with IT project teams during new technology rollouts, platform enhancements, and special infrastructure deployments.

• Maintain service levels in compliance with agreed SLAs, ensuring zero major non-conformances across internal and external audit reviews.

Requirements

• Diploma or higher qualification in Computer Science, Information Technology, or a related discipline.

• 2+ years of hands-on experience in IT operations, system administration, or data center management.

• Proven technical experience across AS/400 systems, Control-M workload automation, Microsoft Azure, and AWS cloud environments.

• Excellent written and spoken English, paired with mandatory fluency in Japanese to interface with regional stakeholders.

• Full flexibility and willingness to work on a rotating 24/7 shift pattern, including overnight hours and weekends.

If this outstanding opportunity sounds like your next career move, please submit through "Apply Now" or send your resume in Word format to Harry Tsang at resume(at)pinpointasia(dot)com and put Systems Operations Specialist (7x24 Shift), Leading Financial Group - J13254 in the subject header.