Systems Support Analyst

Role Overview We are looking for a proactive, detail-oriented Cloud Operations Support Specialist to join our team. You will serve as a key point of contact for technical support, ensuring the stability, compliance, and efficiency of our cloud-based platforms. The ideal candidate balances hands-on technical troubleshooting with a rigorous approach to service management and documentation in a regulated enterprise environment. Key Responsibilities Technical Support: Provide Tier 1 technical suppo…