Systems Support Engineer
About the role
This role focuses on software application support within the telecommunication industry. You will be involved in system configuration, upgrades, and technical support to ensure smooth business operations, while also assisting in integration and troubleshooting with external vendors. Although the projects are in the telecom domain, the responsibilities are more software-oriented (SQL, scripting, system support) rather than pure networking.
Key responsibilities
Involve in the delivery of telecommunication software projects
Responsible for technical support activities including System Configuration, Business Operation, System Upgrading
Responsible for preparation, creation and test execution for any testing phase of the project
Liaison with external parties and vendors to support integration and troubleshooting
Provide the high-quality service for the clients to meet win-win cooperation
Requirements
Bachelor's degree in computer science, Information Technology, Electronics, Information System or equivalent
Technical skills in SQL, PL/SQL, Unix, Shell script, and Python script
Responsible, warm, sincere, teamwork, willing to work under pressure, and have good learning capacity with creativeness
Have strong customer service orientation, and good interpersonal skills
Well verse in English and mandarin communication both reading and writing
Fresh graduates are welcome to apply