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Systems Support Technician (Troubleshooting, Log Analysis, Scripting) for NATO with security clearance

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Description

The systems are watched around the clock. Somebody has to be that somebody.

This is the senior technician seat inside an on-site service team in The Hague. You would hold the ICT end systems, the servers behind them and the network paths between them - and take the immediate response when a ticket cannot wait.

What you would be doing

  • Installing, configuring and retiring systems and software, proving each installation works and keeping the record of what is where
  • Monitoring operational systems for resource use and failures, tuning them, and rolling new system software versions through test with a fall-back ready
  • Maintaining and configuring network components, and diagnosing faults with the right methodology and the right tools
  • Providing second-line resolution against agreed response targets, on a rota that covers hours outside the office day
  • Supporting engineering change to the service - design, test and on-site work - alongside the operational load

What you would bring

  • A strong track record maintaining ICT end systems in a large, security-conscious organisation
  • Server and storage work: hosting platforms, disk and controller configuration, redundancy
  • Network fault-finding (TCP/IP, VPN, VLAN, firewall, DNS) and remote server administration
  • Log analysis and packet capture as a habit, not a last resort; scripting in Python, shell or similar
  • ITIL training, professional English, and the temperament for on-call work

Why this one is worth a look

It is a senior technical seat with real ownership, in a team where the on-call rota is shared rather than dumped, and it runs from a standing framework rather than a one-off project.

Skills

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See also

IT Support / Help Desk jobs by country — openings, pay and top skills →