Systems Technician III

Role focus: Build, diagnose, repair, rework, and test server hardware on a manufacturing floor. This is a hands-on production position—not a help desk, desktop support, network administration, or corporate IT systems administration role.

Position Summary

The Systems Technician III is a senior hands-on technician on the server manufacturing team. This role assembles, configures, tests, troubleshoots, repairs, and reworks server and compute systems so they meet quality requirements and ship on schedule. The technician is expected to isolate hardware and configuration failures, replace or correct defective components, complete rework, and return systems to production flow with accurate documentation.

Success in this role comes from strong server hardware knowledge, disciplined troubleshooting, attention to workmanship, and a willingness to work side-by-side with production teammates. The day-to-day work is performed on-site at production stations and test areas, with a focus on physical systems, test results, repair actions, and throughput—not ongoing administration of enterprise IT environments.

What You’ll Do

Build, Repair, and Rework Server Systems

• Review work orders, bills of material, configuration sheets, and build instructions before beginning work.
• Assemble and disassemble server, rack, edge, and other compute systems using approved tools, procedures, and ESD practices.
• Install, replace, and verify components such as motherboards, processors, memory, storage devices, RAID/HBA controllers, network adapters, power supplies, fans, cables, and related hardware.
• Perform component swaps, cable corrections, firmware updates, and other rework needed to correct production or test failures.
• Complete BIOS, IPMI, DMI, controller firmware, and other system-level configuration required to validate the finished product.

Test and Validate Finished Systems

• Run burn-in, functional testing, diagnostics, inspection, HiPot, and other validation steps according to work instructions.
• Configure and validate RAID solutions, including RAID 1, 5, 6, and 10, hot spares, and applicable Windows or Linux RAID configurations.
• Load operating-system images, drivers, firmware, and required utilities only as needed to build and validate customer systems.
• Verify system performance, component recognition, boot behavior, storage configuration, and test completion before release to the next production step.

Troubleshoot Server Failures

• Diagnose assembly, power-on, POST, boot, storage, memory, thermal, firmware, and other hardware or test failures.
• Use test results, error codes, system logs, visual inspection, and structured fault isolation to identify the likely cause of a failure.
• Independently resolve routine issues, perform approved repairs and rework, and escalate complex or recurring problems to the Manufacturing Supervisor or Engineering.
• Support nonconformance investigation, containment, root-cause analysis, corrective actions, and CAPA activities as assigned.
• Help new product introductions, engineering evaluations, pilot builds, and production changes move successfully through assembly and test.

Protect Quality, Documentation, and Production Flow

• Accurately record serial numbers, component changes, defect information, repair actions, test results, and disposition of systems.
• Identify errors or gaps in work instructions, configuration sheets, and controlled documents; communicate needed updates through the proper process.
• Follow safety, quality, workmanship, ESD, and process-compliance requirements at all times.
• Work with Production, Engineering, Quality, and Materials to resolve issues quickly and keep builds moving to schedule.
• Identify practical improvements that increase first-pass yield, repair quality, accuracy, productivity, and production flow.

Support the Manufacturing Team

• Provide day-to-day technical guidance to production technicians and help train new team members on build, test, repair, and safety procedures.
• Communicate problems clearly, take ownership of assigned work, and respond with appropriate urgency when production is at risk.
• Contribute to a respectful, flexible, team-oriented production environment.

What We’re Looking For

• Three or more years of hands-on experience assembling, testing, troubleshooting, repairing, or reworking server hardware, computer hardware, electronics, or similar products in a manufacturing, data-center, repair, or field-service environment.
• Experience as a Server Technician II or in a comparable senior hardware technician role is preferred.
• Strong practical knowledge of server components, hardware fault isolation, RAID, BIOS, IPMI, firmware, and system bring-up.
• Working knowledge of Windows and Linux as they relate to system imaging, hardware validation, diagnostics, and test—not enterprise system administration.
• Ability to read and follow work instructions, configuration sheets, wiring or component diagrams, test procedures, and quality documentation.
• Comfort using hand tools and working carefully with sensitive electronic components in an ESD-controlled production environment.
• Strong attention to detail, ownership, communication, and follow-through in a schedule-driven team setting.
• Ability to stand and walk for extended periods and regularly lift or move up to 40 pounds, with occasional lifting or moving up to 50 pounds, with reasonable accommodation as needed.

This Role Is a Good Fit If You Have Experience In

• Server hardware manufacturing and integration
• Compute hardware break/fix and component replacement
• Computer or electronics testing, repair and rework
• Configured-to-order systems assembly and validation
• Production test and quality troubleshooting

This Role Is Not Primarily

• Help desk or end-user support
• Desktop support or corporate workstation administration
• Enterprise network administration
• Ongoing server, cloud, identity, or business-systems administration

The base pay range for this role is between $26/hour and $34/hour and your base pay will depend on your skills, qualifications, experience, and location, along with budgeted range of position. Equus Compute Solutions offers a comprehensive full-time benefits package consisting of medical, dental, vision, telemedicine, flexible spending accounts, matched 401K, life, critical accidental or illness, company paid short- & long-term disability, six weeks of paid parental leave, generous paid time off and wellness programs. ECS is 100% employee owned!