Systems Testing/QA Specialist – Intermediate

• Develop and contribute to testing strategies, test plans, test cases, test scripts, test data, and test reports.
  
• Plan, organize, and execute testing efforts for enterprise-level systems across both GUI and non-GUI environments.
  
• Perform functional, integration, system, regression, acceptance, and non-functional testing.
  
• Support and participate in User Acceptance Testing (UAT) activities.
  
• Validate that applications and systems perform as expected under various conditions.
  
• Execute systems integration, specialized, stress, load, and performance testing.
  
• Identify, document, prioritize, and track software defects using tools such as JIRA, Azure DevOps, ALM, Bugzilla, TestRail, or Zephyr.
  
• Work closely with developers and technical teams to reproduce, troubleshoot, and resolve defects.
  
• Develop and maintain automated test scripts using tools/frameworks such as Selenium, Postman, Cypress, Micro Focus/OpenText UFT, TestComplete, or similar.
  
• Perform API testing using Postman or comparable tools.
  
• Integrate automated testing into CI/CD pipelines.
  
• Execute performance, stress, and load testing using JMeter, LoadRunner, or similar tools.
  
• Analyze performance results, identify bottlenecks, and assess system scalability.
  
• Perform backend and database validation using SQL and/or Oracle.
  
• Develop and manage robust test data strategies, including creation of realistic test data and management of test data environments.
  
• Validate data integrity, consistency, and accuracy across applications, databases, and system components.
  
• Perform data migration and transformation testing where required.
  
• Conduct basic security testing and collaborate with security specialists for more advanced security and penetration testing activities.
  
• Apply knowledge of Accessibility for Ontarians with Disabilities Act (AODA) requirements and related accessibility standards.
  
• Collaborate with business analysts, developers, project managers, testing leads, and other stakeholders to clarify requirements and ensure comprehensive test coverage.
  
• Participate in Agile/Scrum ceremonies, including sprint planning, daily stand-ups, retrospectives, and related activities.
  
• Maintain detailed documentation of test execution, test coverage, defects, results, and quality metrics.
  
• Provide input into user manuals, release documentation, and release notes.
  
• Ensure QA and testing activities follow applicable industry standards, regulatory requirements, and OPS quality assurance practices.
  

Requirements

• 2+ years of experience in software testing within enterprise-level IT environments.
  
• Hands-on experience with both manual testing and automated testing tools/frameworks.
  
• Strong understanding and practical experience with Agile, Scrum, and Waterfall methodologies.
  
• Experience planning, organizing, and implementing testing activities.
  
• Experience with functional, non-functional, system, integration, regression, and acceptance testing.
  
• Experience supporting and participating in User Acceptance Testing (UAT).
  
• Experience creating and maintaining:
  
• Test strategies
  
• Test plans
  
• Test cases
  
• Test scripts
  
• Test data
  
• Test execution reports
  
• Test results/documentation
  
• Strong understanding of QA principles, practices, tools, and structured testing methodologies.
  
• Understanding of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle.
  

• Extensive experience with AODA testing and compliance.
  
• Knowledge and understanding of the Accessibility for Ontarians with Disabilities Act (AODA) and related regulations and standards.
  

• Hands-on experience with automated testing tools/frameworks such as:
  
• Selenium
  
• Postman
  
• Cypress
  
• Micro Focus/OpenText UFT
  
• TestComplete
  
• or equivalent tools.
  
• Experience developing and maintaining automated test scripts and automated test cases.
  
• Experience with API testing, preferably using Postman or equivalent tools.
  

• Hands-on experience with performance testing tools such as:
  
• JMeter
  
• LoadRunner
  
• or similar.
  
• Experience conducting load, stress, and performance testing.
  
• Ability to analyze performance results, identify bottlenecks, and assess system scalability.
  

• Experience identifying, documenting, tracking, and managing software defects using tools such as:
  
• JIRA
  
• Azure DevOps
  
• ALM
  
• Bugzilla
  
• TestRail
  
• Zephyr
  
• or similar.
  

• Strong understanding of databases, including SQL and/or Oracle.
  
• Demonstrated ability to write SQL queries for data validation and backend testing.
  
• Experience validating data integrity, consistency, and accuracy.
  
• Experience with data migration and transformation testing is required where applicable.
  

• Knowledge of cloud technologies such as Microsoft Azure and/or AWS.
  
• Knowledge of CI/CD pipelines.
  
• Experience with integration/version-control tools such as:
  
• Jenkins
  
• Git
  
• GitLab
  
• or equivalent.
  

• Experience conducting basic security testing.
  
• Ability to collaborate with security specialists for deeper security and penetration testing activities.
  

• Knowledge of at least one programming or scripting language, such as:
  
• Python
  
• JavaScript
  
• Bash
  
• Java
  
• or equivalent.
  
• Experience using CASE tools and data query tools to support test case development.
  
• Knowledge of automated testing tools and version-control systems.
  
• Understanding of testing methods within object-oriented environments.
  
• Experience testing Commercial Off-the-Shelf (COTS) applications is an asset.
  
• Experience with information retrieval packages is an asset.
  
• Knowledge of Information Management principles, concepts, policies, and practices is an asset.
  

• Developing and managing test data strategies.
  
• Generating realistic and sufficient test data.
  
• Protecting and managing test data with consideration for data privacy.
  
• Managing test data environments.
  
• Validating data across multiple system components and databases.
  
• Testing data migration and transformation processes.
  

• Strong written and verbal communication skills.
  
• Excellent interpersonal and collaboration skills.
  
• Ability to work effectively with both functional and technical teams.
  
• Ability to operate effectively within a large project team.
  
• Strong analytical, problem-solving, and decision-making abilities.
  
• Highly organized, detail-oriented, and systematic approach to testing.
  
• Ability to work under pressure and meet aggressive timelines and deadlines.
  
• Adaptable to changing priorities and project requirements.
  
• Strong team player with demonstrated ability to deliver quality outcomes within deadlines.
  
• Excellent documentation and reporting skills.
  

• Experience working within the Ontario Public Service (OPS) environment is an asset.
  
• Knowledge of OPS quality assurance standards and practices is preferred.
  
• Previous experience delivering QA/testing services for government or other public-sector organizations is highly desirable.