Systems Testing/QA Specialist – Intermediate

• Provide advice on testing strategies, test plans, testing tools, test approaches, and testing resources.
  
• Plan, organize, and execute testing activities for enterprise-level systems in both GUI and non-GUI environments.
  
• Develop and maintain test strategies, test plans, test cases, test scripts, test data, test reports, and quality metrics.
  
• Execute functional, integration, system, regression, acceptance, performance, stress, load, and other specialized testing.
  
• Support and participate in User Acceptance Testing (UAT) activities.
  
• Validate application functionality and ensure systems behave as expected under various conditions.
  
• Identify, document, prioritize, and track software defects using tools such as JIRA, Azure DevOps, ALM, Bugzilla, TestRail, or Zephyr.
  
• Work closely with developers and technical teams to reproduce, investigate, and resolve defects.
  
• Develop and maintain automated test scripts using tools such as Selenium, OpenText UFT/Micro Focus, TestComplete, or Postman.
  
• Perform API testing using tools such as Postman or similar technologies.
  
• Integrate automated tests into CI/CD pipelines.
  
• Develop and execute performance test scripts using JMeter, LoadRunner, or similar tools and analyze performance bottlenecks and scalability.
  
• Perform backend and database testing using SQL and Oracle.
  
• Validate data integrity, consistency, and accuracy across applications, systems, and databases.
  
• Perform data migration and transformation testing where required.
  
• Develop and manage robust test data strategies, including realistic test data generation, data privacy considerations, and test environment management.
  
• Conduct basic security testing and collaborate with security specialists on advanced security or penetration testing activities.
  
• Ensure applications meet Accessibility for Ontarians with Disabilities Act (AODA) requirements and related accessibility standards.
  
• Collaborate with Business Analysts, developers, Project Managers, IT Leads, and other stakeholders to clarify requirements and ensure comprehensive test coverage.
  
• Participate in Agile/Scrum ceremonies, including sprint planning, daily stand-ups, reviews, and retrospectives.
  
• Maintain detailed documentation of test results, test coverage, defects, and quality metrics.
  
• Provide testing input for user manuals, release notes, and implementation documentation.
  
• Ensure QA and testing processes comply with applicable industry standards, regulatory requirements, and Ontario Public Service (OPS) QA standards and practices.
  

Requirements

• 2+ years of experience in software testing within enterprise-level IT environments.
  
• Hands-on experience with both manual testing and automated testing tools/frameworks.
  
• Strong understanding and practical experience with Agile, Scrum, and Waterfall methodologies.
  
• Extensive experience with AODA testing and accessibility compliance.
  
• Experience developing and maintaining test strategies, test plans, test cases, test scripts, test data, and test reports.
  
• Experience with test automation tools such as Selenium or Postman for API testing.
  
• Experience with performance testing tools such as JMeter, LoadRunner, or equivalent.
  
• Experience with defect tracking and test management tools such as JIRA, Azure DevOps, ALM, Bugzilla, TestRail, or Zephyr.
  
• Proven experience performing end-to-end testing of complex systems, ensuring coverage of functional and non-functional requirements.
  
• Knowledge of QA compliance standards and security testing best practices.
  
• Experience executing functional, non-functional, system, integration, regression, and acceptance testing.
  
• Experience supporting UAT and working with business stakeholders during acceptance activities.
  
• Knowledge of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
  

• Strong experience with databases and data validation, particularly SQL and Oracle.
  
• Experience performing backend/database testing and data validation.
  
• Knowledge of cloud technologies, particularly Microsoft Azure and/or AWS.
  
• Knowledge of CI/CD pipelines and integration/development tools such as Jenkins, Git, or GitLab.
  
• Understanding of scripting languages such as Python, JavaScript, or Bash for test automation or test data preparation.
  
• Experience with automated testing frameworks and tools.
  
• Ability to write queries to validate data and perform backend testing.
  
• Experience with performance, stress, and load testing.
  
• Knowledge of test data management, data migration, and data transformation testing.
  

• Manual and automated testing
  
• Functional and non-functional testing
  
• System and integration testing
  
• Regression testing
  
• UAT/acceptance testing
  
• Performance, stress, and load testing
  
• API testing
  
• Database/backend testing
  
• Security testing
  
• Accessibility/AODA testing
  
• Agile/Scrum and Waterfall
  
• Selenium
  
• Postman
  
• JMeter / LoadRunner or equivalent
  
• JIRA / Azure DevOps or equivalent
  
• ALM / TestRail / Zephyr / Bugzilla or equivalent
  
• Jenkins / Git / GitLab
  

• Experience planning, organizing, and implementing testing efforts for large and complex systems.
  
• Knowledge of structured methodologies for application development, implementation, and maintenance.
  
• Experience using CASE tools, data query tools, and other technologies to support test case development.
  
• Knowledge and experience using automated testing tools and version control systems.
  
• Strong analytical, problem-solving, decision-making, organizational, and troubleshooting skills.
  
• Excellent verbal and written communication skills.
  
• Strong interpersonal and collaboration skills.
  
• Demonstrated ability to work effectively with both functional and technical teams.
  
• Ability to work as part of a large project team and collaborate with multiple stakeholders.
  
• Strong attention to detail and commitment to quality.
  
• Ability to meet deadlines and work effectively under pressure and aggressive timelines.
  
• Demonstrated ability to adapt to changing priorities and requirements.
  
• Ability to write clear, comprehensive, and effective test cases.
  
• Knowledge of information management principles, concepts, policies, and practices.
  
• Knowledge of testing methods within object-oriented environments.
  
• Knowledge of at least one programming language is an asset.
  
• Experience testing Commercial Off-the-Shelf (COTS) applications is an asset.
  
• Experience coding automated test scripts to generate automated test cases is an asset.
  
• Experience with information retrieval packages is an asset.
  

• Experience working within a public sector / government environment is an asset.
  
• Knowledge of Ontario Public Service (OPS) Quality Assurance standards and practices is required/preferred.
  
• Familiarity with government standards, policies, regulatory requirements, and accessibility practices is highly desirable.
  

• Excellent written and verbal communication.
  
• Strong interpersonal and stakeholder management skills.
  
• Ability to work collaboratively with developers, Business Analysts, Project Managers, IT Leads, and business users.
  
• Strong analytical thinking and systematic problem-solving abilities.
  
• Ability to manage multiple priorities and deliver within aggressive timelines.
  
• Flexible and adaptable approach to changing business and technical requirements.
  
• Strong team player with a demonstrated ability to work effectively in large project environments.