T-Mobile Retail Store Manager - El Camino Real
Summary
Manages a T-Mobile wireless retail store in Santa Clara, CA — leading and coaching sales reps, overseeing daily operations (scheduling, inventory, merchandising, cash handling), and driving sales and customer service goals while spending most of the time on the sales floor.
- Lead, mentor and motivate a team of sales representatives to achieve daily, weekly, and monthly goals
- Deliver excellent customer service by supporting your team and stepping in to escalations
- Manage daily store operations, including scheduling, inventory, merchandising and cash handling
- Recruit, train, and develop your team while supporting their career growth
- Foster a positive, high-energy culture where both employees and customers feel valued
- Ensure compliance with company policies and maintain accurate reporting and records
- Adhere to labor budgets and ensure your team timely executes on trainings
- At least 1 year of retail management experience (wireless retail industry required)
- Strong leadership, coaching. and communication skills
- Ability to thrive in a fast-paced, performance-driven environment
- HS diploma or GED; must be at least 18 years old
- Legal authorization to work in the U.S. and ability to pass a background check
$0.00 - $0.00/ hour
The pay range above represents hourly wage and potential store bonus.
Benefits:
- Health, Dental and Vision Insurance
- 401(k) Retirement Savings
- Life and AD&D Insurance
- No Cost Mental Health Program
- Daily Pay
- Discounted T-Mobile Cellular Service
- Career growth opportunities with a company that promotes from within
If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing Onboarding@mobileonellc.com.