T2 Technical Support (San Diego)

W2 position not open to third parties. Visa sponsorship is not available now or in the future for this position. This Level 2 Help Desk / Technical Support role focuses on troubleshooting escalated issues, supporting IT infrastructure, and delivering end-user support across multiple channels (phone, email, walk-up, web). Responsible for incident management, documentation, and maintaining system efficiency. Responsibilities : Resolve level 2 and escalated support tickets Troubleshoot hardware, s…