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T24 - Program Test Manager

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Description

Role & responsibilities

  • Lead end-to-end testing activities for the Temenos T24 upgrade program across System Integration Testing (SIT) and User Acceptance Testing (UAT).
  • Define and own the overall test strategy, test approach, quality standards, and release readiness criteria.
  • Develop and maintain the master test plan, detailed test cycle plans, entry and exit criteria, and RAID logs.
  • Manage testing scope covering T24 modules, integrated banking applications, digital channels, migrated data, regression testing, and COB (Close of Business) validations.
  • Coordinate with PMO, business stakeholders, SMEs, development teams, integration teams, migration teams, and environment teams to ensure smooth test execution.
  • Ensure test data, environments, connectivity, system dates, and dependencies are available and ready for all test phases.
  • Monitor test execution progress, identify risks, track defects, and drive timely resolution through defect triage and governance processes.
  • Lead defect management activities, including defect prioritization, retesting, validation, and closure.
  • Drive UAT preparation and execution by collaborating with business users on test scenarios, evidence collection, sign-offs, and go/no-go decisions.
  • Manage Requirements Traceability Matrix (RTM) and ensure complete test coverage of business and functional requirements.
  • Produce daily, weekly, and executive-level test status reports and quality metrics.
  • Coordinate validation of data migration, interfaces, integrations, and performance testing activities.
  • Ensure compliance with testing standards, governance processes, and quality gates throughout the project lifecycle.
  • Supervise the handover of test assets, automation scripts, documentation, and operational runbooks to the support/run team.
  • Support release planning, deployment validation, and post-implementation stabilization activities.

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