Table Games Pit Supervisor

At The Nash Casino, we’re redefining gaming in New Hampshire. As the region’s premier gaming destination, we offer a vibrant, high-energy atmosphere featuring over 1,000 state-of-the-art machines and a variety of table games. Behind every great guest experience is an exceptional team—join us and be part of an exciting, fast-paced environment where your contributions make an impact.

We are seeking Table Games Pit Supervisors to join our FANTASTIC team! This role is responsible for overseeing daily table games operations, ensuring exceptional guest service, game protection, and compliance with gaming regulations and company policies. Supervises dealers, monitors table activity, resolves guest concerns, verifies payouts, and maintains the integrity of all gaming operations while fostering a positive and professional team environment.

What We Offer

• Team Appreciation Events, Raffles, and Celebrations
• Career Development and Advancement Opportunities
• A Workplace Centered Around Teamwork, Recognition, and Fun
• Free Parking

Location: The Nash Casino - 310 Daniel Webster Highway - Nashua, NH
Hours: Full-time - Swing shift with availability for variable Weekends and Holiday's required

Job Responsibilities

• Provides supervision to the Dealers and ensures the delivery of an exceptional gaming experience for the guest.
• Actively participates in the training, and coaching of Dealers.
• Has a working knowledge of Title 31 requirements and internal control policies.
• Evaluates operating procedures, recommends changes, and implements changes approved by the Table Games Manager.
• Executes department directives, objectives, and communication to include hosting regular huddles for the Dealers.
• Safeguards company assets.
• Develops and implements plans to ensure the effective use of labor.
• Work in conjunction with security and surveillance to detect any floor, Team Member, or guest irregularities.
• Actively supports and leads Players Card sign up initiatives and creatively plans and executes sign up campaigns to motivate and inspire Team Members to solicit the guest and sign them up.
• Shares and communicates current and relative information with the Gaming Shift Managers, Assistant Gaming Shift Manager & Table Games Manager when needed.
• Is aware of all upcoming special events and promotions property wide.
• Responsible and accountable to comply with all key control policies/procedures.
• Professionally resolve any floor disputes and complaints and refer any unsettled disputes to Shift Manager/MOD/Table Games Manager.
• The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors.
• Maintain professionalism and a friendly and approachable demeanor throughout the shift.
• Assist with training/mentoring of new team members as requested.
• The ability to work independently with little to no supervision or as part of a team is required.

Education and Minimum Requirements

• Prior supervising experience preferred.
• Prior dealing experience required.
• High school diploma or general equivalency diploma (GED) preferred.
• Computer literate with knowledge of and experience with Microsoft Windows and Microsoft Office (Excel, Word & Outlook).
• Must be 21 years of age or older.
• Must pass all required pre-screening and background checks.
• Internal candidates must meet the eligibility requirements provided in the Transfer and Promotion policy.
• Must be able to obtain and maintain a valid New Hampshire gaming license.

Physical/Mental Working Demands

• Must be able to move in and around the entire facility throughout the entire workday.
• Must be able to stand or walk for extended periods of time.
• Required to use close, distance, color, peripheral, depth and ability to focus.
• Ability to handle small parts and manipulate objects.
• Must be able to answer all inquiries and provide assistance and information in a professional and accurate manner.
• Must be able to access and interpret information on computer screens.
• Must be able to bend, stoop, crouch, kneel, twist, balance, and work the entire property; to include the ability to tolerate changes in temperature.
• Must be able to work in an environment where smoking is permitted and can be loud with guest chatter, overhead music, and live entertainment.

The Nash Casino is an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristic protected by state or federal law.