Tag & Title Manager

Happy Trailers is a family-owned and operated dealership with 15 locations across Texas and Oklahoma. We take pride in delivering high-quality trailers and exceptional customer service. Our core values - Positively Happy, Uncommonly Honest, Extreme Customer Focus, Professional Excellence and Relentless Hustle - guide every interaction with our customers and our team.

We are expanding and seeking an experienced Tag & Title Manager to join our Ferris, TX location.

POSITION OVERVIEW:

The Tag & Title Manager oversees the trailer titling and registration function within the company, ensuring that all ownership documentation, tax filings, and state registration submissions are completed accurately and in compliance with applicable regulations. This role is accountable for the integrity of title processing workflows and serves as the primary point of accountability for resolving documentation discrepancies.

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ESSENTIAL JOB DUTIES & RESPONSIBILITIES:

· Lead, manage, and hold accountable the tag and title team members for the daily operations of the department.

o Hire, train, supervise, and evaluate tag and title clerks.

· Manages the end-to-end processing of vehicle titles, registrations, and lien releases in accordance with state and local regulatory requirements.

· Submit white slips to lenders and follow up for payment

· Reviews and audits title documentation packages for accuracy, completeness, and compliance prior to submission to state motor vehicle agencies.

o Ensure deals are entered correctly, with correct taxes, registration fees

o Checks the trailer cost associated with the sale is correct, and the commissions are correct.

· Obtain dealer licenses for new locations and maintain renewals.

· Coordinates with sales, finance, and accounting teams to ensure timely receipt of required documentation and resolution of outstanding title issues.

· Maintains current knowledge of applicable state titling laws, fee schedules, and regulatory changes, and communicates updates to relevant internal stakeholders.

· Performs other duties as assigned or requested.

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STANDARD REQUIREMENTS & QUALIFICATIONS:

· High school diploma or equivalent; an associate degree or equivalent professional experience in automotive title processing, office administration, or a related field is preferred.

· Demonstrated experience processing vehicle titles and registrations, with working knowledge of state motor vehicle agency requirements.

· Strong attention to detail and the ability to manage a high volume of documentation with accuracy and within established deadlines.

· Strong leadership, organizational skills, problem-solving, professional communication, with a focus on accuracy and compliance with regulatory standards.

Work hours:

M-F 8am-5pm

Sat mornings if necessary to catch up

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance