【台北】Data Center System Application Engineer (3083419)

【Talents who apply job through Qualcomm Career Website will be reviewed and considered as top priority】

Please apply directly on Qualcomm Career Site via link below, and attach your English resume for further review. Thank you!

https://careers.qualcomm.com/careers/job/446715838398

【General Summary】

Join a high-impact Customer Engineering(CE) team enabling next-generation server processor platforms for one of the world’s leading semiconductor innovators. As a Customer Engineer, you will serve as a technical interface between strategic customers—including hyperscalers, OEMs, and ODMs—and internal product teams, helping to launch and sustain industry-leading server SoCs.

This role is ideal for a seasoned technical expert and communicator who thrives in a fast-paced, cross-functional environment. You will drive customer adoption from concept to commercialization and mass production, representing the voice of the customer internally while delivering best-in-class technical support externally.

You will be one of the founding members of a to-be-hired server CE team and will help shape the team’s future structure and priorities. In this role, you will lead firmware customization and address challenging issues and work closely with both internal teams (software, hardware, validation, security) and external collaborators (such as OEMs and ODMs), often leading pivotal firmware projects.

【Key Responsibilities】

Customize firmware to support unique hardware configurations, board-specific features, and custom boot flows for ARM servers
Collaborate with hardware teams for board bring-up and validating new platforms
Collaborate with cross-functional teams, including software, target and test teams, to ensure complete understanding of the solution and maturity
Collaborate closely with internal engineering, software, validation, and product teams to address technical challenges and customer feedback
Identify gaps in customer and internal design expectations and propose practical solutions or mitigations
Partner closely with OEMs/ODMs, review and verify BIOS code from OEMs/ODMs
Support manufacturing and platform validation processes
Support power management and performance tuning
Deliver high-quality technical documentation, training, and onboarding material for customer enablement
Drive continuous improvement of support processes and infrastructure to scale across customer engagements
Minimum Qualifications

Bachelor’s degree in Computer Science/Engineering, Electrical Engineering, or a related field
5+ years of experience in applications engineering, customer-facing technical roles with strong experience in Firmware development / customization
Proficiency in C programming and assembly (x86 or ARM).
Familiarity with BMC/IPMI, and remote management protocols.
Experience with hyperscaler firmware requirements.
Experience with open-source contributions for example in EDK II, Coreboot etc would be valuable.
Hands-on experience with the UEFI specification and its modular architecture.
Development and debugging of UEFI drivers and applications.
Understanding of UEFI Secure Boot, capsule updates, and runtime services.
Familiarity with ARM Architecture and ARM server extensions.
Knowledge of memory management, exception levels, and privilege modes.
Experience with ARM Trusted Firmware and secure boot mechanisms.
Experience with device initialization, peripheral drivers, and board bring-up.
Knowledge of hardware interfaces (I2C, SPI, UART, PCIe, USB, etc.).
Ability to analyze crash logs, memory dumps, and trace data to isolate issues.
Deep proficiency in Linux kernels, DDR, PCIe, and communication protocols such as I2C, SPI, and MDIO
Strong technical documentation skills and excellent written and verbal communication