台灣總部 - EC Key Account Manager (Food Aggregator)
Description
==Job Responsibility==
To lead the Food Aggregator (Uber Eats and Foodpanda) team to achieve JRGTW sales goals through:
•Formulating FA business strategies based on corporate business direction.
•Maximizing FA sales results by optimizing ads and promotion effectiveness.
•Supervising and coaching the team to deliver quality results.
•Collaborating with internal teams (MKT/OP) to optimize commercial plans.
•Maintaining good partnerships with Food Aggregators.
【Strategy and Sales】(50%)
•Develop JRGTW FA strategies, plans, and calendars to meet annual sales objectives.
•Work closely with the MKT team to align on pricing and products, ensuring FA programs deliver incremental sales growth.
•Conduct weekly/monthly sales reviews to identify growth drivers and blockers, with actionable insights for management review.
•Monitor FA market trends, including platform development, competitor movement, and consumer performance.
•Possess an in-depth understanding of shoppers and product offerings for FA operations.
【Account Management】(20%)
•In charge of negotiating contracts, promo plans, and new initiatives.
•Develop and maintain productive long-term relationships with FAs.
•Acquire a deep understanding of FA needs and requirements.
•Responsible for the Annual Joint Business Plan (JBP) with assigned customers.
•Supervise volume forecasting and planning, as well as A&P management.
【Collaboration & Others】(20%)
•Lead cross-functional collaboration (e.g., menu design and pricing with MKT).
•Lead the resolution of issues and problems between FAs and JRGTW.
•Control A&P spending to ensure efficiency and effectiveness.
•Ensure all advertising and promotion materials follow appropriate legal and YUM guidelines.
【People Development】(10%)
•Lead and supervise the EC team to deliver sales targets and KPIs.
•Develop team members through ongoing coaching and support.