Talent Acquisition & Compliance Co-ordinator

The Talent Acquisition & Compliance Co-ordinator is responsible for providing high-quality administrative and compliance support across the full recruitment and employee lifecycle for the Fulham Group.

Working closely with the Talent Acquisition Lead, HR, Safeguarding Team and hiring managers, the postholder will coordinate recruitment activity, maintain recruitment systems and records, ensure all pre-employment checks are completed, and support the delivery of an efficient, compliant and positive candidate experience and employee lifecycle.

The role plays a key part in ensuring that recruitment processes are administered professionally, vacancies progress efficiently, and all talent acquisition activities comply with employment legislation, safeguarding requirements and organisational policies.

Fulham Football Club

Although our brand is most closely associated with Premier League football, the Fulham Group now comprises three main businesses:

1. Fulham Football Club, incorporating the First Team and Academy, with a staff of approximately 370 permanent employees and a large casual stewarding workforce on match days;
2. The Fulham Foundation, the Club’s official charity, which engages in a range of community work and has approximately 40 permanent staff and a large casual workforce; and
3. Fulham Pier, a new 365 day venue on the banks of the River Thames, comprising bars, restaurants, conference and events spaces, a hotel and a spa, which has around 30 permanent staff.

Responsibilities

General Responsibilities

• Act in accordance with the Club's values and expected behaviours.
• Maintain confidentiality when handling employee and candidate information.
• Comply with all relevant employment legislation, safeguarding requirements and data protection obligations.
• Support wider HR administrative activities during periods of peak demand where required.
• Undertake any other duties reasonably required by the Talent Acquisition Lead or Head of HR.

Requirements

Recruitment Administration

• Administer recruitment processes from vacancy approval through to onboarding.
• Support administrative processes for all high-volume and casual vacancies, managing within seasonal and on-going requirements.
• Create and publish job advertisements across recruitment platforms and careers channels.
• Manage recruitment inboxes and respond to candidate enquiries in a timely manner.
• Coordinate interviews, assessment activities and recruitment events.
• Prepare recruitment documentation including interview packs, offer letters and employment contracts.
• Liaise regularly with candidates and hiring managers to ensure a positive recruitment experience.
• Support the Talent Acquisition Lead with recruitment campaigns across the whole all areas of the Fulham Group.

Applicant Tracking and Systems Management

• Maintain the Applicant Tracking System (ATS) which is HiBob and ensure candidate records remain accurate and up to date.
• Monitor recruitment workflow stages and progress candidates through the recruitment process.
• Produce vacancy updates and recruitment reports.
• Support system improvements and process enhancements.
• Ensure recruitment records are retained in accordance with data protection requirements.

Recruitment and Safeguarding Compliance

• Coordinate all pre-employment screening activities and ongoing compliance needs.
• Conduct Right to Work checks in line with current legislation.
• Process DBS applications and monitor safeguarding compliance requirements where applicable for the recruitment and employee life cycle.
• Coordinate reference requests, verification and qualification checks.
• Monitor the completion of mandatory documentation before employment commences.
• Ensure recruitment and employee records are maintained for audit and governance purposes.
• Support compliance reporting and internal audits.
• Maintain and update Single Central Records (SCR) in line with requirements.
• Support with Whole Game System checking and maintenance for roles as needed.

Offer and Onboarding Administration

• Prepare and issue employment offers and contracts.
• Coordinate new starter onboarding activities with HR.
• Ensure all new employees complete required forms and documentation.
• Liaise with HR colleagues regarding payroll, contracts and induction arrangements.
• Ensure a smooth transition from candidate to employee.

Candidate Experience and Employer Brand

• Deliver a professional and welcoming candidate experience.
• Act as an ambassador for the Fulham Group throughout the recruitment process.
• Support employer branding activities and recruitment marketing initiatives.
• Assist with careers fairs, recruitment events and community engagement activities.
• Maintain careers pages and assist with recruitment content creation.

Recruitment Reporting

• Produce regular recruitment activity reports and dashboards.
• Monitor recruitment metrics including time-to-hire, source of hire and candidate volumes.
• Support the Talent Acquisition Lead with workforce planning information and recruitment analysis.
• Maintain recruitment records and management information.

Process Improvement

• Identify opportunities to improve recruitment administration and candidate experience.
• Recommend process efficiencies and automation opportunities.
• Assist in developing recruitment procedures, guides and templates.
• Support ongoing recruitment projects and initiatives.

Benefits

Specification

The Talent Acquisition & Compliance Administrator should possess:

Essential
• Experience in recruitment, HR administration or talent acquisition support.
• Strong organisational and administrative skills.
• Experience coordinating multiple activities and deadlines simultaneously.
• Excellent attention to detail and accuracy.
• Experience maintaining confidential records and documentation.
• Strong communication and customer service skills.
• Good working knowledge of Microsoft Office applications.
• Experience using HR, recruitment or Applicant Tracking Systems.
• Ability to work independently and manage priorities effectively.

Desirable
• Experience within a multi-site organisation.
• Experience administering Right to Work checks and pre-employment screening.
• Knowledge of employment legislation and recruitment compliance requirements.
• Experience supporting safeguarding-related recruitment processes.
• CIPD Level 3 qualification or studying towards a CIPD qualification.
• Experience in sport, hospitality, leisure or entertainment environments.


Note: The Talent Acquisition & Compliance Administrator does not need to be a Fulham fan, a football fan or even a fan of sport! We want the best person for the job, not the person who knows the most about football. In any case, we are confident that you will become a Fulham fan before long!