Talent Acquisition & Engagement Partner
At Pacific Quest, we believe meaningful change begins with connection with ourselves, with others, and with the world around us. Our work is grounded in compassion, integrity, accountability, and a commitment to helping young people discover their strengths and build a healthier, more purposeful future.
We are looking for a Talent Acquisition & Engagement Partner who is passionate about people and shares our commitment to creating a workplace where employees feel connected, supported, and inspired by the work they do. This is an opportunity to join a mission-driven team and help build the people and culture that make Pacific Quest unique.
Essential Duties & Responsibilities
- Manage all stages of the recruitment process: sourcing, screening, interviewing, reference coordination, and offer coordination
- Ensure timely and effective hiring across all departments and levels in collaboration with hiring managers
- Conduct initial interviews and coordinate subsequent interviews with hiring managers and leadership
- Identify and leverage effective recruiting channels, including local, national, and specialized platforms
- Maintain relationships with prospective candidates and support ongoing workforce planning efforts.
Hiring Manager Partnership
- Collaborate with hiring managers to define position requirements, candidate qualifications, and recruitment priorities
- Provide guidance and support on interview practices, candidate evaluation, and consistent selection processes
- Develop and maintain interview guides, evaluation tools, and recruitment resources
Candidate Experience and Pacific Quest Brand
- Ensure a responsive, professional, and engaging experience for all candidates
- Represent Pacific Quest authentically, communicating our mission, culture, and expectations clearly
- Support the development and ongoing improvement of job postings, recruitment materials, and employer branding initiatives
- Participate in career fairs, community outreach, and other recruitment activities as needed
- Collaborate with the Outreach and Marketing Departments to support employer branding, recruitment messaging, and initiatives that strengthen Pacific Quest visibility and reputation as an employer of choice
Onboarding, Training and Employee Development
- Coordinate onboarding activities and support a consistent, organized new-hire experience from offer acceptance through the initial stages of employment
- Collaborate with hiring managers and HR to ensure timely completion of onboarding documentation, required training, and pre-employment requirements
- Assist with employee orientation, training coordination, and assist with tracking of required training and certifications
Employee Engagement, Retention and Organizational Culture
- Coordinate and evaluate employee engagement and retention initiatives to improve employee satisfaction, reduce turnover, strengthen organizational culture, and support Pacific Quest's strategic workforce goals
- Support employee recognition, appreciation events, celebrations, and other organizational culture initiatives.
HR Operations and Process Improvement
- Maintain accurate records and reporting within the applicant tracking system
- Monitor recruitment metrics and identify opportunities for improvement
- Conduct audits of sourcing channels, job postings, and hiring workflows
- Support HR processes related to employee status changes, job transitions, separations, and other employment-related documentation
- Assist with tracking employee credentials, required training, background checks, and other employment compliance requirements
- Help maintain and organize HR policies, procedures, forms, and other internal resources.
- Respond to routine employee and manager inquiries or direct questions to the appropriate HR resource when additional guidance is needed
Additional Duties
- Assist with HR projects, organizational initiatives, and special assignments as directed by the Human Resource Team
- Provide cross-functional administrative support for HR initiatives and organizational needs, as appropriate to the role
Qualifications
- 3+ years of recruiting or talent acquisition experience
- Experience managing full-cycle recruitment across a variety of roles
- Strong interpersonal and communication skills
- Ability to build relationships and influence hiring decisions
- Highly organized with strong attention to detail
- Experience using applicant tracking systems, IOS, and Google Suite
Preferred Qualifications
- Experience in behavioral health, healthcare, education, or mission-driven organizations
- Familiarity with recruiting in geographically unique or talent-constrained markets
- Understanding of trauma-informed environments or residential care settings
Key Competencies
- Relationship-building and candidate engagement
- Sound judgment in assessing both skill and cultural alignment
- Creativity and resourcefulness in sourcing strategies
- Ability to balance structure with flexibility in a dynamic environment
- Strong alignment with Pacific Quest’s mission and values
Work Hours & Location
- Full-time, 40+ hours per week. The schedule will require flexibility and will vary based on organizational and recruiting needs, including the needs of candidates and hiring managers.
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This is a hybrid position requiring a combination of on-site work at Pacific Quest locations and home-based work. Ability to work on-site as needed to support organizational and recruiting needs, while completing other responsibilities remotely.
Physical Demands
- Seeing, hearing, speaking, and writing clearly
- Extended periods of sitting and working on a computer, including frequent use of a keyboard, mouse, and video conferencing tools; ability to maintain focus and productivity during prolonged screen time
- Ability to communicate clearly via phone, video, and written formats
- Standing, walking, climbing stairs, traversing uneven terrain
- Additional physical requirements may include occasional lifting and/or moving up to 25 pounds
Skills
As published by lever · 8 questions · 3 written answers
Basics
Resume/CV, Full name, Pronouns, Email, Phone, Current location, Current company, LinkedIn URL
Pick from a list (5)
- Do you have at least 3 years of recruiting or talent acquisition experience?
- Do you have experience managing full-cycle recruitment, including sourcing, screening/interviewing, and offer coordination?
- Are you comfortable working a full-time, Monday–Friday schedule with flexibility to adjust your schedule based on recruiting and organizational needs?
- Are you legally authorized to work in the United States? optional
- I certify that the information provided in this application is true and complete to the best of my knowledge. I understand that incomplete applications may not be considered. I further understand that any misrepresentation or omission may result in disqualification from consideration or, if discovered after hire, termination of employment. I authorize Pacific Quest to verify my employment history, education, and references, and to conduct other lawful background inquiries necessary to evaluate my qualifications for employment. I authorize all individuals, organizations, and institutions listed to provide relevant information for this purpose and release them, to the extent permitted by law, from liability arising from the good-faith provision of such information. I understand that any offer of employment is contingent upon successful completion of all pre-employment requirements, which may include a post-offer medical examination or inquiry, tuberculosis clearance as required for the position, and drug and/or alcohol testing, all conducted in accordance with applicable federal and Hawaii law. I understand that any medical examination or inquiry will be conducted only after a conditional offer of employment has been made and will be job-related and consistent with business necessity, as required by law. I further understand that drug and/or alcohol testing, if required, will be conducted in accordance with applicable law. I acknowledge that this application is not a contract of employment. If hired, I understand that my employment with Pacific Quest will be at-will, meaning that either I or the organization may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law. optional
Written answers (3)
- Briefly describe your experience managing full-cycle recruitment. Which parts of the process have you personally managed?
- Have you recruited in healthcare, behavioral health, education, residential care, or another mission-driven organization? If yes, please briefly describe your experience.
- This position is hybrid remote and requires regular on-site work at our Hilo, Hawaiʻi location, typically several days per week. Are you able to meet this on-site requirement? optional