Talent Acquisition Specialist (5-Month Maternity Cover Contract)
We are looking for a Talent Acquisition Specialist to join us remotely on a 5-month fixed-term contract, covering a maternity leave.
About CXG:
Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.
We are passionate about delivering impact.
Your role:
As a Talent Acquisition Specialist, you will be part of CXG’s Global People Team, reporting directly to the Chief People Officer. Throughout this maternity cover, you will lead end-to-end recruitment across CXG’s offices worldwide, supporting our global growth by attracting and hiring the best talent. You will also oversee global mobility processes and contribute to People initiatives that enhance employee experience and operational effectiveness.
Your responsibilities:
1. Global Talent Acquisition
- Lead recruitment for CXG’s offices across EMEA, Americas, and APAC regions, and remote hires.
- Manage the full recruitment lifecycle including job postings, CV screening, HR interviews, assessments, interview coordination, and offer preparation.
- Partner closely with hiring managers to understand role requirements and ensure an efficient, aligned recruitment process.
- Use LinkedIn Recruiter and other sourcing tools to identify and engage top talent globally.
- Conduct first-round interviews to assess competencies, experience, and cultural fit.
- Enhance the overall candidate experience by ensuring clear communication and smooth process flow.
- Support recruitment-related initiatives including employer branding, policy updates, and improvements to hiring tools and workflows.
2. ATS Migration
- Support the ATS migration project end-to-end, including data transfer, workflow setup, testing, and go-live.
- Train hiring managers and internal users on the new system and provide ongoing support after launch.
- Ensure data accuracy and continuity of live recruitment processes throughout the transition.
- Coordinate with the vendor and internal stakeholders to resolve issues and keep the project on track.
3. Systems, Tools & Vendor Management
- Manage core People systems including Factorial, Workable, HR SharePoint, and other AI tools.
- Coordinate with external vendors when required and provide feedback on system performance or tool suitability.
4. Global Mobility
- Lead global mobility processes, including geographical relocations and departmental/internal moves.
- Meet with employees to understand their motivations, plans, and readiness for mobility, and provide guidance on available options.
- Coordinate the full mobility cycle with HRBPs, managers, and employees to ensure smooth, compliant, and well-supported transitions.
Requirements
- A bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.
- 4+ years of experience in Talent Acquisition within an international or fast-paced environment.
- Strong experience managing end-to-end recruitment across multiple regions and levels.
- Strong interviewing and assessment skills.
- Experience with ATS platforms, assessment tools, and HR systems (e.g. Factorial and other AI recruitment tools).
- Ability to operate autonomously with high ownership, make informed decisions, and drive processes end-to-end without daily oversight.
- Strong sense of prioritization and ability to handle simultaneous global searches under tight deadlines.
- Excellent written communication and ability to craft clear, tactful messages for both candidates and internal stakeholders.
- High attention to detail with flawless document accuracy (offers, job ads, summaries, interview notes).
- Strong process discipline: ability to track pipelines, follow structured workflows, and maintain updated documentation and dashboards.
- Confidence to challenge and advise managers respectfully while maintaining a high level of partnership.
- Comfort using data to track recruitment metrics, improve processes, and support decision-making.
- Experience supporting international mobility processes, including a basic understanding of visa, relocation, and compliance considerations.
- High cultural awareness and ability to adapt communication across regions and seniority levels.
- Experience in consulting, luxury, customer experience, or multinational environments.
- Availability to join on short notice for a 5-month contract.
Strongly preferred:
- Hands-on experience with ATS migration or implementation projects (e.g. data transfer, workflow setup, user training, and go-live support).
Skills
As published by workable · 9 questions
Basics
First name, Last name, Email, Resume, Right to Work, Current Salary, Expected Salary, Salary Currency, Availability, Nationality, Current Location, Date of Birth
Short answers (1)
- Which ATS platforms have you worked with hands-on?
Pick from a list (8)
- Declaration: Our recruitment process is designed to assess each candidate’s individual capabilities. To ensure fairness, we expect all assessments to reflect your own thinking and work. The use of external assistance, including AI tools or large language models (LLMs), is not permitted during the recruitment process. Any misuse or misrepresentation may impact your application. Please confirm your acknowledgment: Yes, I have read and understood the above and agree to comply No, I would like to withdraw
- Candidate privacy notice and consent CXG assesses candidates' experience, skills, potential and relevant personality traits to understand their suitability for the role and alignment with our working environment and values. As part of this process, we use Aikho, an AI-powered recruitment platform, to conduct skills and behavioural assessments. With your consent, CXG will share your CV and contact details with Aikho for this purpose. Aikho will provide CXG with your candidate profile and assessment results to support our recruitment decisions. CXG will collect and store your CV, contact details, application information and assessment results. Access will be limited to authorised recruitment staff and relevant hiring managers. Your data with Aikho Aikho manages the information it collects under its own Candidate Terms https://aikho.ai/candidate-terms including assessment responses and any interview recordings, as disclosed before the assessment. Aikho also offers a separate service connecting candidates with future job opportunities. If you do not want Aikho to retain your profile for this purpose or to contact you about other roles, please manage your preferences directly with Aikho through your account settings or by emailing privacy@aikho.ai. Declining this separate service will not affect the assessment of your application by CXG. Important: Throughout the recruitment process, all decisions remain with CXG's recruitment team and hiring managers. Aikho supports their assessment but does not make hiring decisions. Your choices and rights For requests concerning data held by CXG, including access, correction, deletion or withdrawal of consent, where applicable, please contact nikita.tomar@cxg.com. Yes - I have read this notice and consent to CXG sharing my CV and contact details with Aikho for the assessment described above. Yes - I agree that CXG may retain my candidate profile and assessment results for up to 24 months after the end of this recruitment process to contact me about relevant future opportunities. I may withdraw this consent at any time. My choice will not affect my current application. No - I would like to withdraw my application.
- Are you available to start from mid of November?
- Are you comfortable with a 5-month fixed-term contract (maternity cover)?
- Have you managed end-to-end international recruitment across multiple regions?
- Have you been involved in an ATS or HRIS migration or implementation project?
- Have you used LinkedIn Recruiter for sourcing?
- Are you based in Lebanon?