Talent Operations Specialist

Role: Talent Operations Specialist
Location: IBC Knowledge Park, Bangalore
Reporting to: Lead - Shared Services
Team name: Talent Operations, People Operations & Strategy

About the Team and the Role The Talent Operations team at Ather is responsible for providing comprehensive operational and administrative support across People Operations & Strategy, delivering a seamless employee experience through efficient and consistent HR processes, maintaining employee records, and supporting core HR functions.

This role is for a Talent Operations Specialist who will serve as a primary touchpoint for employee query resolution, execute end-to-end onboarding and offboarding workflows, manage employee data compliance, and collaborate closely with HR leadership to uphold service levels and drive continuous process improvements.

Responsibilities

• Coordinate and execute end-to-end employee onboarding and offboarding operations, including document verification, background checks, and system profile updates.

• Maintain and manage employee data across HR systems to guarantee continuous record accuracy.

• Act as the first point of contact for employee queries concerning HR policies, payroll, benefits, and general HR-related issues, ensuring prompt resolution or case escalation.

• Deliver responsive customer service to maintain high employee satisfaction and meet defined HR service levels.

• Organize and manage core HR documentation, including employment letters, policy records, and personnel files, in compliance with internal policies and external regulations.

• Prepare and generate HR reports, analytical dashboards, and maintain operational trackers on a timely basis.

• Review and refine Standard Operating Procedures (SOPs) for assigned operational processes to improve data quality and execution efficiency.

• Identify automation opportunities to minimize manual workload and support the implementation and enhancement of the HRMS platform for blue-collar and white-collar workforces.

Experience and Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field

• 1 to 3 years of work experience in HR Shared Services
  
  

Must Have Competencies

• End-to-end employee lifecycle operations, covering onboarding logistics, background verification, document validation, and offboarding administration.

• Human Resources Information System (HRMS) employee master data administration and record governance.

• HR query management and dispute resolution covering company policies, benefits, payroll inquiries, and employee service escalations.

• Regulatory compliance oversight and personnel documentation governance in adherence to internal standards and statutory policies.

Good to Have Competencies

• HR analytics, operational dashboard generation, and tracker maintenance.

• Standard Operating Procedure (SOP) design, documentation, and continuous process optimization.

• HR process automation identification to reduce manual administrative touchpoints and enhance data accuracy.

• HRMS platform configuration, functional enhancement, and system rollout for both blue-collar and white-collar workforces.

Want to know more? At Ather, we’ve built India’s first intelligent scooter, from scratch. Based on the philosophy of clean design and smart technology, we are transforming the urban commute experience. We are expanding in India, and in the coming years, we look forward to scaling up and launching more products globally. Today, our product offerings include the Ather 450X, 450S, 450 Apex, and Rizta. Beyond the product, we are also setting up an extensive charging network and re-imagining end-to-end ownership experience. To know more, check out our Careers site and our Substack.

Be You, With Us The Ather story doesn't write itself - our people do. We believe everyone is equal, but not the same. Diversity is our strength, and building an inclusive and equitable workplace begins with acknowledging and embracing our differences. We are an equal opportunity employer, and our team reflects a wide range of identities, experiences, and perspectives - all united by a shared passion to shape the Ather journey.