Talent Pool: Customer Service | Administrators | Data Entry | Sales
Are you a skilled Virtual Professional looking for future opportunities?
We are building our VirtualStaff365 Talent Pool for upcoming roles in Customer Service, Administration, Data Entry, and Sales.
👉 Please note: This opening is for talent pooling purposes only.
A talent pool means we keep your profile on file so that when a suitable role becomes available with one of our Australian-based clients, you’ll be among the first we consider and reach out to.
Why join our Virtual Staff 365?
At VirtualStaff365, we connect talented professionals in the Philippines with Australian clients for long-term, work-from-home opportunities. Our values of respect, integrity, well-being, generosity, and excellence guide everything we do and help us build strong, lasting professional relationships.
If you have strong communication skills, enjoy remote work, and are excited about being considered for future opportunities, we’d love to have you in our pool!
Requirements
- Excellent verbal and written English communication skills, as client communication will be required
- Good team player attitude
- Strong attention to detail
- Excellent working PC/Laptop
- Reliable wired internet connection (a speed test is required).
We thank all applicants for their interest; however, only those selected for an interview will be contacted. We look forward to reviewing your application and welcoming you to our team!
Note: This job ad is for general roles, and specific requirements may vary for each position.
Benefits
- Permanent work-from-home job
- Dayshift (Australian business hours)
- HMO (STAFF only)
- Annual leave
- Christmas Bonus
As published by workable · 30 questions · 3 written answers
Basics
First name, Last name, Email, Headline, Phone, Address, Summary, Resume, Cover letter, Please advise your expected salary in PHP per hour
Short answers (10)
- If you are shortlisted, we would like to contact you on Google Chat or MS Teams. Please provide your email ID ("MS Teams - sample@email.com")
- Please provide a link to your LinkedIn profile account.
- Please upload a 1-2 minute VIDEO recording summarising your work experiences. You can use any platform you prefer. Once recorded, upload your video to your preferred drive and share the link here. Ensure the link is accessible to anyone with the link. Record in your working area, ensure a quiet environment and maintain a professional appearance. Note that this is MANDATORY, and we cannot proceed with your application without it.
- In a separate video recording, please send us a 1-2 minute clip telling us two fun facts about you! We're curious to learn more about what makes you unique. Share two interesting, fun, or quirky facts that show us a little more about your personality or experiences. Be sure to follow the same instructions as provided for the self-introduction video recording above.
- What particular role, field of expertise, or client industry would you prefer to work in (or be matched with)?
- What tools/software/applications are you most proficient in? Please enumerate.
- Do you currently have any full-time, part-time, or side commitments? If yes, how much notice do you need to render, and how soon would you be able to start and fully commit to this role?
- What motivates you to seek a new opportunity and move on from your current/previous role?
- Will you require maternity/paternity leave within the next 12 months? If not, then do you have any prior planned leaves? Please specify.
- What is your current internet service provider, and what alternative or back-up internet connection do you have in place?
Pick from a list (14)
- As part of our Talent Pool, please note that once matched with a client, WE REQUIRE full commitment. This means we do not allow our employees to hold other full-time, part-time, or freelance work while employed with us. Can you confirm that you will be able to adhere exclusively to our client or transition out of any current commitments before starting?
- Please note that as a requirement, we will implement a Time Tracker system. Its purpose is to ensure transparency for our clients, indicating our active involvement in our tasks, and to maintain an accurate record of daily working hours. Could you please confirm your willingness to use this system?
- If you are hired by us, you will be classified as an independent contractor, meaning we won't be covering any government-mandated benefits. Would you be comfortable with this arrangement?
- We receive compensation based on the hours we work. As a result, there will be months when our pay is higher. This occurs because certain months have more business days (Monday to Friday) compared to others. Kindly acknowledge if this is clear to you.
- The majority of our clients expect our staff to be available for live video chats at short notice. Do you believe you'll be able to commit if they connect with you unexpectedly?
- Do you have a work-from-home set-up experience?
- Do you have prior experience working directly for an International client (US, UK, EU, AU, etc.)?
- Have you worked for an Australian client before?
- What area of general roles are you interested in?
- Are you willing to take calls and handle inbound and outbound phone calls effectively?
- Rate your MS Excel / Google Spreadsheet knowledge:
- Are you available for a full-time or part-time job?
- Are you willing to work on weekends?
- How many monitor/s do you have available?
Written answers (3)
- What aspect of your previous work did you enjoy the most, and why?
- Could you share a particular project or achievement from your prior roles that you take pride in? How did your distinct skills and past experiences play a role in achieving its success?
- Can you describe your experience using Excel or spreadsheets? Which specific functions do you use most often, and how have they supported your previous work?
Attachments (3)
- Please complete the typing test on the provided link and upload a screenshot of your result. https://www.aptitude-test.com/dataentry/
- Please attach a screenshot of your PC/Laptop specs.
- Please upload a screenshot of your internet speed test result using this link: https://fiber.google.com/speedtest/. STEPS: (1) Use Google Chrome browser (2) go to https://fiber.google.com/speedtest/ (3) Change the server to any Melbourne/Sydney provider (4) run the speed test (5) take a screenshot.