To execute sales activities of Tam Digital Bank’s products or services, ensuring the provision of high-quality services to all customers and the achievement of target sales levels.
Tam Sales Execution - Serve Tam customers courteously and answer their queries in order to assist them in their product search and maintain / develop relationships with potential or existing customers.
- Highlight customer comments with respect to the products/services offered or issues faced in the sales process and communicate the same to the line manager in order to ensure that improvement initiatives are put in place.
- Proactively approach customers, conduct sales visits and represent Tam Digital Bank at various places for increasing the reach and enhancing the presence of the bank.
- Assist in cross selling products and services to existing and new customers for the aim of maximizing revenue generation for Tam Digital Bank.
- Provide input on customer needs in order to assist Tam Digital Bank in identifying new markets and business opportunities for developing / maximizing the sales of Tam Digital Bank’s products and services.
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Policies, Systems, Processes & Procedures - Follow all relevant functional policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
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Related Assignments - Perform other related duties or assignments as directed.
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| 5. Key Performance Indicators: |
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| 6. authority & DECISION MAKING: |
- Key decisions having significant impact on the function are referred to the line manager for approval before implementation.
- The jobholder exercises authority as per the level established by the KFH management and stipulated in the authority matrix.
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| 7. QUALIFICATIONS, EXPERIENCE, & SKILLS: |
Eligibility Criteria: - Diploma in Business or equivalent.
Minimum Experience: - 1 year of post qualification experience in retail sales in a similar position with a financial institution or retail organization.
Knowledge, Skills & Attributes: - Selling skills.
- Handling objections.
- Knowledge of banking industry products / services.
- Ability to drive and achieve desired results within the defined time duration.
- Ability to interact with internal and external customers in a multi-cultural environment.
- Ability to work under pressure.
- Advanced computer and MS office skills.
- Arabic speaking is preferred.
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