Tamil and Malayalam Speaking Customer Support Executive

We are seeking a Tamil and Malayalam Speaking Customer Support Executive to join our team in Andhra Pradesh. This role is ideal for recent graduates who are fluent in Tamil and Malayalam and are looking to start their careers in customer service. As a Customer Support Executive, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and providing information about our products and services. Key Responsibilities: - Respond to customer inquiries via phone, email, or chat in Tamil and Malayalam. - Provide accurate information regarding products and services to customers. - Assist in resolving customer complaints and issues in a timely manner. - Maintain a positive and professional attitude while interacting with customers. - Document customer interactions and feedback for future reference. - Collaborate with team members to improve customer service processes. Required Skills: - Fluency in Tamil and Malayalam is essential. - Strong communication skills, both verbal and written. - Ability to work in a fast-paced environment. - Basic computer skills and familiarity with customer support software is a plus. - A positive attitude and willingness to learn. This is an excellent opportunity for fresh graduates looking to gain experience in customer support while utilizing their language skills. If you are passionate about helping others and eager to start your career, we encourage you to apply.