Task Force Property Manager

About Roberts Resorts & Communities

This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfilling dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 families. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together.

Position Summary

The Task Force Property Manager steps into communities without a permanent Property or Community Manager and runs the property end-to-end. This role carries full on-site authority and accountability and is responsible for stabilizing operations, leading teams, caring for residents and guests, and driving measurable results. This is a field-first, high-travel role, primarily supporting RV parks with exposure to manufactured housing (MH) operations. The Task Force Property Manager is expected to walk into challenging situations, establish structure quickly, hold people accountable, and leave the property operating better than it was found.

This role is not observational or advisory. It is a hands-on leadership role. 100% travel is required, expect assignments to be 2-4 week stretches on site as needed

Performance Objectives

• Fully operate communities during leadership vacancies, transitions, or performance issues.
• Stabilize day-to-day operations with clear standards, routines, and accountability.
• Lead onsite teams with confidence, urgency, and fairness.
• Improve guest and resident experience through visible leadership and timely issue resolution.
• Drive occupancy, ADR/RevPAS, collections, and expense discipline.
• Establish clean operational processes, reporting accuracy, and financial controls.
• Address staffing gaps through hiring, training, coaching, and corrective action as needed.
• Manage resident relations, delinquency, rule enforcement, and escalations professionally.
• Ensure compliance with safety, regulatory, and company standards.
• Prepare properties for successful handoff to permanent leadership.
• Act as the on-site Property Manager / Community Manager with full decision-making authority.
• Oversee daily operations including staffing, scheduling, office operations, maintenance coordination, and guest services.
• Implement and enforce company SOPs, standards, and operating rhythms.
• Lead, coach, and hold team members accountable to performance expectations.
• Serve as the primary point of contact for resident and guest escalations.
• Manage RV-specific operations including reservations, seasonal demand, transient guests, and service recovery.
• Manage MH operations including resident relations, collections, lease enforcement, and long-term occupancy.
• Ensure accurate reporting, timely closes, and clean financial data.
• Partner with Regional Operations and Corporate teams on staffing, performance, and transitions.
• Document issues, solutions, and recommendations for long-term success.