Tax Operations Specialist

We are seeking a dedicated Tax Operations Specialist to join our team. The ideal candidate will have a strong background in tax operations and will be responsible for managing various aspects of tax-related service requests. This role requires proficiency in ServiceNow and a keen understanding of SLA tracking to ensure timely and accurate processing of requests. Key Responsibilities: - Manage and process service requests related to tax operations, ensuring compliance with internal policies and external regulations. - Utilize ServiceNow for tracking and managing requests, ensuring all SLAs are met. - Collaborate with cross-functional teams to resolve issues and improve processes related to tax operations. - Maintain accurate records of all requests and their statuses, providing regular updates to stakeholders. - Identify opportunities for process improvements and implement best practices in request fulfillment. Required Skills: - Strong knowledge of tax operations and related processes. - Proficiency in ServiceNow for request management and SLA tracking. - Excellent organizational skills and attention to detail. - Ability to work collaboratively in a team environment. - Strong communication skills, both written and verbal. If you are a proactive individual with a passion for tax operations and a commitment to excellence, we encourage you to apply for this exciting opportunity.