Tax preparer 2027 / Customer Service
Posted Updated
Description
Benefits:
- Opportunity for advancement
- Training & development
- Flexible schedule
Jackson Hewitt Tax Service is hiring Customer Service Associates for the 2027 tax season in the Ahawatukee, Phoenix, Scottsdale & Chandler area! Come be part of our team making an impact on thousands of people navigating the challenges of filing taxes. Our mission is to make taxes easy!
Are you:
- A stay-at-home parent looking for Full-time or part-time work?
- Able to work flexible hours?
- A Veteran or military member transitioning from the service?
- Retired and want to continue to make an impact?
- A gig worker or looking to add a second income?
- Part of a military family that moves often?
We'd love to have you!
Responsibilities:
Responsibilities:
- Complete our online Jackson Hewitt Tax School and training
- Conduct face-to-face tax interviews with clients
- Provide expert explanation, preparation, and completion of accurate tax-related forms for clients - including multi-year, multi-state, and year-end tax forms
- Provide clients with IRS audit support, complete E-filing, obtain signatures, and e-file these forms to IRS and state agencies
- Collect and process client tax payments while ensuring timely tax return deposits
- Answer tax questions and advise clients on future tax planning
- Support office priorities through teamwork and collaboration with others
Requirements:
• 2+ years Customer Service experience
• High School diploma or equivalent
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced, high volume retail environment
• Bilingual Spanish is a plus
• Basic knowledge of computer functions, including setup of office computer systems and the ability to troubleshoot issues
We Offer:
• Flexible scheduling options with Weekday, Weekend, Full time, or Part Time schedules
• Salary of $17/$18 per hour
Call or Text Regional Manager Mary Hernandez with any questions at 480-318-5746!
We look forward to having you on our team!