Team Engagement Director

Convoy of Hope considers all team members to be ministers of the Gospel. Employment at Convoy of Hope is viewed as a calling from God to serve others through our faith and core values. As part of this calling, team members may be asked to pray with or provide spiritual care to fellow employees, donors, guests, or others we serve. Every team member is expected to model Christ-like character and to integrate their faith into their work and interactions.

Ministry Function:

The Team Engagement Director supports the ministry of Convoy of Hope by helping create a connected, informed, and engaging team member experience throughout the organization. This role partners closely with the Senior Vice President – Human Resources and HR leadership to coordinate onboarding, team engagement initiatives, organizational communication, HR-sponsored events, and assigned administrative processes. The Team Engagement Director also helps ensure key team member requirements, calendars, resources, and cross-functional initiatives are effectively coordinated and executed in support of a healthy workplace culture and strong team member experience.

Essential Duties and Responsibilities:

1. Provides support for the Senior Vice President - Human Resources assisting with calendar invitation and project management and execution.
2. Creates and maintains a full cycle new team member onboarding experience.
3. Assigns, tracks, and ensures completion of annual team member, non-payroll related, requirements and follows up on outstanding items for organizational compliance. (i.e. conflict of interest form, annual security training, etc.)
4. Remains informed of best practices and makes ongoing recommendations to create an impactful community environment and team member engagement experience. (Creation and execution of special events like Lunch Club, Meet in a Minute, etc.)
5. Works with HR Senior Directors to create meeting agendas, weekly meetings, calendar invitations, working group chapels, AHW activities, and planning other HR sponsored events.
6. Responsible to manage and maintain team engagement specific organizational calendar requests.
7. Facilitates monthly Volunteer Crew sessions designed to immerse new hires in the culture, vision, and community impact of the organization.
8. Assists in administrative management of childcare assistance, employee counseling, continuing education, and other HR processes.
9. Serves as the HR lead for WorkVivo and team purchasing, while representing HR in assigned meetings and cross-functional initiatives as needed.
10. Maintains the human resource documents space on organizational intranet.
11. Creates and contributes to published intranet education that enhances team member engagement and strengthens organizational communication. (Workvivo Prayer Requests and Announcements).
12. Works in conjunction with the Payroll & Benefits team to create and maintain the team member transfer and reserve team member experience.
13. Manages all functions of the Wellness program at Convoy of Hope.
14. Fulfills all other duties as assigned.

Required Knowledge, Skills, and Abilities:

1. Five years experience in team engagement, project management, administrative work, or related is required. A bachelor’s degree in a related field is preferred; a high-school diploma or equivalent is required.
2. Exceptional communication skills, both verbally and in writing.
3. Ability to pay close attention to details.
4. Strong organizational skills for handling several projects at one time.
5. Exhibits strong Mac or PC proficiency and working knowledge of Google Workspace and Microsoft Office, with the ability to quickly learn other COH systems as needed.
6. Possesses the ability to maintain strict confidentiality and appropriately handle sensitive information with discretion.

Organizational Values & Ministry Participation Requirements:

1. As a Christian organization, Convoy of Hope believes it is critical that team members embrace the organization's religious purposes for which it exists and not only agree with its Statement of Faith but demonstrate it in their lives on an ongoing basis.
2. Demonstrates cultural awareness, humility and an ability to learn from international colleagues to strengthen global collaboration.
3. All team members are expected to contribute to the successful coordination and delivery of major organizational events (IWD, etc), working cooperatively across working groups as needed.
4. Attends and actively participates in COH At Home Week meetings and activities as a required responsibility to the organization and fellow team members.
5. Serves as an advocate for the ministry, striving to nurture, broaden, and develop financial and other resource opportunities to support and expand organizational and program ministry.
6. Positively represents the ministry of Convoy of Hope, including its mission statement and core values, to all outside constituencies.

Supervisory Responsibilities:

This position has no supervisory responsibilities at this time.