Team Lead Account Management
You will lead, mentor, and coach account managers responsible for strategic customer relationships and payments revenue. You will provide strategic advice, set revenue goals, report executive-level performance metrics, recruit team members, and support negotiations, product discussions, and cross-functional initiatives.
Responsibilities
- Motivate team members and identify training needs
- Coach account managers on strategic account planning, payments advisory, contract negotiations, product roadmap discussions, and executive engagement
- Provide strategic and consultative advice to platform customers
- Set individual and team revenue-growth goals
- Report performance and metrics at the executive level
- Create an open communication and feedback culture
- Recruit new team members
Requirements
- 3+ years of experience managing teams and building executive-level enterprise relationships
- 5+ years of experience in account management, business development, consulting, or a related field
- Experience in enterprise payments and financial services or in a SaaS platform or marketplace environment
- Full professional proficiency in English
- Negotiation skills
- Management skills
- Technical aptitude