Team Lead, Care Services | Complex Mental Health
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Description
Here’s your chance to be a part of our story! Carewest is one of Calgary’s leaders in exceptional care and we are looking for passionate helpers to join our team.
At Carewest, our mission is to support all clients in maintaining their quality of life as they transition through their health care journey. Our core values of Caring, Relationships, Excellence, Accountability and Teamwork guide how we provide care to those who need it the most.
With a strong focus on delivering quality care & safety to our residents & clients we strive to attract innovative thinkers looking for a rewarding career.
Help us make a difference and connect with us today!
Position Details
Position Status: Regular Full-Time | Regular Part-Time Location: Bridgeland Riverside Care Centre FTE: 1.0 | 0.7 Shift: Days | Evenings Shift Times: 07:00 - 15:15 | 15:00 - 23:15
Rate of Pay: $40.52 - $53.91
Date Competition closes: November 03, 2026
Please note: This site is opening non-union. Further, this posting will be used to fill a number of positions. Applicants will be asked to select their preferred available line(s) during the application process and may select more than one option.
Offer Acceptance Timeline: Due to the operational timelines associated with the opening of the new Bridgeland site, successful candidates will be required to accept or decline their offer of employment within a shortened timeframe following the verbal offer. Candidates are encouraged to be prepared to make a timely decision upon receiving an offer.
The Opportunity
Position Summary:
Responsible for providing professional nursing expertise to improve and/or maintain the physical, mental, emotional, and psychosocial health of residents through ongoing assessment, treatment, rehabilitation, recovery-oriented interventions, and evaluation of outcomes. Provides clinical leadership and guidance to the interdisciplinary Care Team supporting individuals living with complex mental health, behavioural, cognitive, addiction, and concurrent disorders. Supports with daily operations of the unit including staffing, resident and family concerns, audits and quality improvement activities.
The Team Lead coordinates daily clinical operations, supports resident and family concerns, facilitates care planning, mentors team members, promotes evidence-informed practice, and contributes to quality improvement initiatives while ensuring safe, person-centered care
Program Summary:
Complex Mental Health Programs provide continuing care and specialized supports for adults living with severe and persistent mental illness, often in combination with physical health conditions, substance use disorders, cognitive impairment, acquired brain injury, psychosocial challenges, responsive behaviours, and functional disabilities. Services are delivered within a harm-reduction, trauma-informed, person-directed model of care that emphasizes dignity, autonomy, wellness, meaningful engagement, therapeutic relationships, and quality of life while working collaboratively with clients, families, support networks, and community partners to promote stability, recovery, independence, and successful transitions where appropriate.
Qualifications and Experience:
• Graduation from a recognized nursing program.
• Nursing degree is preferred.
• Registration with the CARNA.
• CPR.
• Certification in geriatrics an asset.
• Certification or additional education in Mental Health Nursing, Psychiatric Nursing, Gerontology, Behavioural Supports, or Psychosocial Rehabilitation preferred.
• Demonstrated knowledge of mental-health, trauma-informed, and culturally safe care practices.
• Suicide risk assessment and crisis intervention training considered an asset.
• CPR.
• Certification in geriatrics an asset.
• Certification or additional education in Mental Health Nursing, Psychiatric Nursing, Gerontology, Behavioural Supports, or Psychosocial Rehabilitation preferred.
• Demonstrated knowledge of mental-health, trauma-informed, and culturally safe care practices.
• Suicide risk assessment and crisis intervention training considered an asset.
About Carewest:
We select dedicated people just like you to care for our clients, those who offer compassion, knowledge and commitment to the treatment, progress, outcomes and lives of our clients. We are motivated to employ individuals who are passionate about what they do and, are naturally driven to uphold our client-centered approach, contribute to best-practice solutions and a desire to take their careers to the next level within Carewest.
We are one of Canada’s largest public healthcare providers of complex continuing care, rehabilitation and recovery services, and a wide variety of community programs for both seniors and others requiring specialized care. With 13 locations across Calgary and a team of over 3000 employees, we offer a diverse, interdisciplinary, and expert community of health care professionals. Our innovative practices allow for optimal opportunities to learn, grow, and excel with us.
Employees are required to use technologies, devices, resources, and systems provided by the employer, as per Carewest policy and procedure. Adherence to relevant privacy legislation and best practice including HIA, ATIA, POPA, and InfoCare Behaviours, is required.
Successful applicants not currently working for Carewest will need to provide a suitable police records check and vulnerable sector screen. Successful applicants may need to provide immunization records for positions in certain environments. Carewest is an equal opportunity employer and values the diversity of the people and communities we serve. We are committed to attracting, engaging, and developing a diverse and inclusive workforce. For more information on Carewest, please visit our website at .
Skills
As published by lever · 17 questions · 4 written answers
Basics
Resume/CV, Full name, Pronouns, Email, Phone, Current location, Current company
Short answers (2)
- If you selected an option that includes a work permit, please specify the permit expiry date: optional
- If you have a valid work permit, please specify your SIN expiry date optional
Pick from a list (9)
- Which line(s) are you applying for? (Select all combinations you would be willing to accept. You may select more than one.) optional
- Do you have a valid CARNA license?
- Do you have current/ Active BCLS-HCP?
- How many years of experience in rehabilitation or geriatric nursing do you have?
- What is your current immigration or work authorization status in Canada?
- Are you currently employed at Carewest?
- Have you previously been an employee of Carewest?
- I authorize Carewest to collect all relevant personal information. I understand this information will be kept confidential and used for the purposes of my employment application with Carewest. optional
- If you are the successful candidate for this competition, please be aware that proceeding with the hiring process will be understood by Carewest as implicit consent to the sharing of your personal information in InFor Go and Vocantas apps used by Carewest for scheduling and booking as part of the WFM (Workforce Management) system. optional
Written answers (4)
- Reference #1 (Name, phone number, email required)
- Reference #2 (Name, phone number, email required)
- Reference #3 (Name, phone number, email required)
- We prefer that references provided are in a senior role in the reporting relationship: Please list the job title and reporting relationship of references
Attachments (2)
- Please attached your CARNA license
- Please attached your BCLS-HCP