Team Lead
Summary
Oversees on-site teams performing estate sales, downsizing, auctions, and cleanouts, coordinating logistics, training staff, and ensuring client satisfaction in a hands-on leadership role.
The Team Lead position at Caring Transitions oversees day-to-day operations on-site, ensuring projects such as estate sales, downsizing, online auctions, and cleanouts are completed efficiently and to company standards. This role coordinates logistics, assigns tasks, and supports team members through training and hands-on leadership while maintaining safety, organization, and quality. The Team Lead also serves as the main on-site point of contact and a liaison between staff and management, helping ensure clear communication, smooth workflow, and a positive client experience. This position requires strong leadership, flexibility, problem-solving skills, and a customer-focused mindset in a fast-paced, ever-changing environment.
Responsibilities
Responsibilities
- Train, coach, and support team members while maintaining Caring Transitions standards and procedures
- Serve as a liaison between staff and management
- Serve as the primary point of contact on-site
- Coordinate project logistics, including setup, supplies, donation pickups, cleanout activities, and final property walkthroughs
- Assign daily tasks and ensure projects stay on schedule and are completed efficiently
- Be flexible, solution-focused, and willing to help wherever needed
- Maintain a clean, organized, and safe work environment while ensuring team members follow safety guidelines and best practices
- Lead with kindness, respect, and a positive attitude
- 40 hours per week
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Positive attitude with a strong work ethic
- Reliable, dependable, and punctual
- Flexible and adaptable in a fast-paced environment
- Strong organizational and time management skills
- Ability to multitask and prioritize responsibilities
- Problem-solving and decision-making skills
- Attention to detail and commitment to quality
- Ability to lift and move up to 50 lbs.
- Comfortable using smartphones and basic technology
- Ability to work independently and as part of a team
- Customer service experience preferred
- Estate sale, moving, relocation, or auction experience preferred, but not required