Team Lead, Resident Advocates
Summary
Team Lead at Avivo Village in Minneapolis providing day-to-day leadership and coaching to Resident Advocates who support individuals experiencing homelessness in a Housing First, trauma-informed environment. Manages shift operations, staff development, and program compliance while fostering a culture of dignity and respect. This is a 32-hour work week with full-time benefits on a AM shift schedule
Do you know, you have the power to change the course of someone’s life?
Avivo employees do this every day, and we want you to join the team. At Avivo, our employees work with utter commitment to their clients, embracing the full person, believing in the dignity of all people.
Why This Role Matters
At Avivo Village, we provide a safe, welcoming alternative to unsheltered homelessness where individuals can focus on stability, recovery, and securing permanent housing.
As a Team Lead, you play a critical role in creating that environment every day. You'll provide leadership, coaching, and support to Resident Advocates while ensuring day-to-day operations run smoothly and residents receive high-quality, person-centered services.
This role is ideal for someone who enjoys leading from the front, supporting staff development, solving problems in real time, and making a meaningful impact in the lives of individuals experiencing homelessness.
Avivo is a 32-hour work week organization, offering full-time pay and benefits while supporting balance and sustainability in your work.
This position is scheduled to work the AM shift: 6:00 AM–2:30 PM on Saturday, Sunday, Monday, and Tuesday.
What You’ll Do
- Provide day-to-day leadership, coaching, and work direction to Resident Advocates during assigned shifts
- Support a safe, welcoming, and trauma-informed environment for residents and staff
- Respond to urgent participant situations and support staff in problem-solving and decision-making
- Coordinate shift operations and help ensure program goals and service standards are met
- Train, mentor, and support staff through onboarding and ongoing development
- Promote Housing First, harm reduction, recovery-oriented, and trauma-informed practices throughout the program
- Monitor documentation, outcomes, and program compliance requirements
- Collaborate with leadership and community partners to support participant success
- Foster accountability, teamwork, and a culture of dignity and respect
- Support Avivo’s commitment to undoing racism and reducing disparities through daily practice and staff coaching