Team Lead - Server Repair Dept. III Mon - Fri (3:45pm - 12:15am)

Summary

The Server Repair Tech will be responsible for testing, trouble shooting, and replacement of parts on servers sent to SMS for diagnosis and repair.

Responsibility

• Daily Responsibilities 90%
  • Inspect, test, and diagnose servers
  • Replace parts as needed
  • Conduct and analyze server stress tests
  • Document all symptoms, test results, and parts replaced in shop floor tool
  • Collaborate with motherboard repair, motherboard testing, QC, whole unit repair, and inspections personnel
  • Provide back up for QC, inspection, whole unit repair, and motherboard testing
  • Maintain parts consumption
  • Other duties as assigned by leadership
• Team building & leadership 10%
  • Maintain and nurture positive work environment
  • Work and collaborate with other teams such as warehouse, shipping, receiving, etc.
  • Follow process for system and parts management

Other Personal Skills Required

• • Know basic server architecture
  • Know how to assemble components to make server functional
  • Run and understand testing diagnostics
  • Understand basic networking architecture
  • Understand basic error codes
  • Able to trouble shoot common server errors and issues
  • Motivated to solve problems
  • Interested in constantly learning about servers and networking
  • Increased understanding of testing and error codes
  • Brings knowledge to enhance trouble shooting and diagnosis of failures
  • Understands end to end flow of server repair process
  • Know Linux commands and able to use terminal.
  • Offers insights on process improvement
  • Understands MB repair process, prefer if can read schematics.
  • Provides feedback and collaborates with MB repair team