Team Leader Desk Collection
Summary
Lead a team handling loan-recovery calls and correspondence for a fintech lender, tracking daily metrics and coordinating with other departments.
Manage and responsible for the desk collection Process
Liaise with Superior (Collection Manager)
Responsible to maintain daily, weekly, monthly report
Coordinate collaborations with other departments.
Monitoring and developing team performance and coaching the team
Male / Female
Min D3
Minimum 3 years experience in Banking / Leasing and or Multifinance (have experience at FinTech industry is a plus)
Preferably have experience as a Supervisor/Coordinator Desk Collection
Have a good communication skills, negotiation skills and have a good leadership skills , have honest attitude, conscientious and able to work with targets
Hard worker and able to work with team
Able to operate Microsoft Office