Team Leader ICT Support

Team Leader ICT Support Coffs Harbour, Australia Reference: 6935204 Lead and develop the team delivering the City's frontline ICT support. Stay hands-on in the service desk queue and guide the resolution of complex or high-impact issues. Improve service performance, customer experience and the way technology supports our people. About the role Are you an experienced ICT service desk leader who enjoys developing people, improving customer service and staying close to day-to-day support delivery?…