Team Leader | Mental Health

Under the direction of the Deputy Director, the Team Leader oversees the day-to-day operations of assigned regional programs, ensuring efficient, high-quality service delivery and operational excellence. This role provides leadership through staff training, coaching, performance management, strategic planning, and ongoing monitoring of program goals and outcomes. The Team Leader is responsible for leading the delivery of recovery-oriented, person centered services grounded in trauma-informed principles.

HIGHLIGHTS

• Ensures the team is following protocol for charting and recording current treatment information for residents (i.e., ongoing documentation of current medications and follow-up appointments).
• Confirms documentation is done on time and with quality to ensure adherence to all DMHAS/Medicaid standards. Ensures that all billing notes clearly reflect the services provided, are consistent with the individual's treatment goals and progress, and maintain continuity between assessments, treatment plans, interventions, and outcomes.
• Actively participates in meetings with service providers to develop, review, and update comprehensive Individual Recovery Plans (IRPs). Collaborates with internal and external team members to ensure coordinated, person centered service delivery, promotes effective communication across providers, and helps align treatment goals, interventions, and supports to meet the individual's identified needs and facilitate positive outcomes.
• Provides effective supervision, guidance, and support to direct reports by fostering accountability, professional development, and high-quality performance.

Full-time | Benefit Eligible (Medical, free DMO dental & free vision) including 6 weeks PTO & 11 Holidays

Hourly Rate: $26.44 - $28.85 depending on education & credentials