Team Leader - Pool Club (Pre-Opening)
Summary
Leads daily operations of a poolside food & beverage club, supervising staff, managing service flow, and ensuring guest satisfaction in a hospitality setting.
F&B Team Leader – Pool Club
Andaz Gold Coast | Broadbeach, Queensland
Sunlight on the water. Music in the air. Plates made for sharing. Drinks served cold, bright and right on time.
At the Andaz Gold Coast Pool Club, every shift moves with energy. We’re looking for an experienced Food & Beverage Team Leader who knows how to bring people together, keep service flowing and create a poolside experience guests remember.
The role
As F&B Team Leader, you’ll support the daily operation of Pool Club while leading colleagues on shift. You’ll be present on the floor, setting the pace, guiding the team and making sure every guest feels genuinely welcomed.
You will\:
- Lead and motivate Pool Club colleagues during service
- Coordinate daily floor operations, section allocations and breaks
- Deliver warm, confident and efficient food and beverage service
- Maintain strong product knowledge across menus, cocktails and beverages
- Support opening, closing, cash-handling and stock-control procedures
- Respond to guest feedback with care and sound judgement
- Maintain presentation, cleanliness, hygiene and safety standards
- Coach colleagues in the moment and help create a positive team culture
- Work closely with culinary, bar and hotel teams to keep service seamless