Team Leader - Sales [Internal]
We are seeking a dynamic and results-driven Team Leader – Sales to lead our Telesales Marketing / Loyalty Sales Consultant team in Jakarta. The successful candidate will be responsible for driving sales performance, coaching team members, and ensuring targets are consistently achieved.
- Lead, motivate, and manage a team of telesales consultants to achieve daily, weekly, and monthly sales targets in a competitive market
Drive and sustain high sales performance while adapting to changing market conditions and customer expectations
Coach, mentor, and develop a diverse sales team through regular feedback, performance reviews, and improvement plans
Monitor individual and team performance, providing real-time coaching to improve results and call quality
Ensure all sales calls meet quality standards, compliance requirements, and company policies
Analyze sales reports and performance metrics to identify trends, gaps, and opportunities for improvement
Identify and implement improvements in sales processes, techniques, and team effectiveness
Communicate effectively across all levels of the organization, both verbally and in writing
Qualifications:
Proven experience in a sales or telesales environment, with prior experience in a supervisory or team leadership role
Strong coaching, people management, and performance management skills
Demonstrated ability to achieve and exceed sales targets in a competitive market
Excellent verbal and written communication skills, with the ability to engage at all organizational levels
Strong analytical skills with the ability to interpret sales reports and performance data
Experience in call quality monitoring, compliance, and sales process improvement
Ability to adapt quickly to changing market conditions and customer expectations
Strong problem-solving skills, including handling escalated customer concerns
What We Offer:
Competitive salary + attractive incentives
Career growth opportunities
Supportive and performance-driven work environment