Team Manager - Investor Grievance

<p class="MsoNormal"><span lang="en-us" xml:lang="en-us">• Investigate the complaints received and reply to the client or the regulators/clients as the case may be</span></p> <p class="MsoNormal"><span lang="en-us" xml:lang="en-us">• Liaise with exchange on matters pertaining to the customer complaints forwarded by the exchange</span></p> <p class="MsoNormal"><span lang="en-us" xml:lang="en-us">• Attend the Investor grievance redressal meetings called by Exchange</span></p> <p class="MsoNormal"><span lang="en-us" xml:lang="en-us">• Managing various Monthly Regulatory reportings within the Regulatory Deadlines.</span></p> <p class="MsoNormal"><span lang="en-us" xml:lang="en-us">• Co-ordinate within the company with different departments, to address / resolve the grievances of the clients</span></p> <p class="MsoNormal"><span lang="en-us" xml:lang="en-us">• Give continuous feedback to all departments on steps to be taken to reduce complaints</span></p>