Team Member

Job Profile: Sales Associate
Location: Field
Reports To: General Manager, Assistant Manager, and Shift Leaders
Position Purpose
At Great American Cookies, the Sales Associate is an integral part of the day-to-day operations of
the cookie store and is the face of the company in the eyes of our guests. Their top priority is to
facilitate a fun and exciting experience for every customer. The associate works under the
supervision of the Store Manager, Assistant Manager, and Shift Leader to ensure our guests have a
positive experience and keep coming back.
Dimensions
This position reports to the Store Manager, Assistant Manager, and Shift Leader in a particular
operating location, performing a wide range of tasks including preparing ingredients, baking,
decorating, and ringing up customers. The Sales Associate works in a fast-paced environment
and must be able to quickly prioritize and switch tasks to meet company needs.