Team Member

Competitive Salary: £12.71 per hour + Amazing Perks!
Hours: Real contracts from 8–35 (no zero‑hour contracts)
Paid breaks
Rewards platform
50% off food & soft drinks (you + 3)
Pension & Life Assurance
Company Sick Pay
Career development opportunities
Uniform provided

Bring the fun, deliver the service.

As a Team Member, you’ll be the friendly face on the floor - making customers feel welcome, serving great food & drink, and keeping the buzz alive from first hello to final game. You’ll follow clear standards, support across different areas, and escalate issues when needed.

We are looking for team to work on the Booksales department, calling the bingo, and other areas of the club

Your Impact:

Guest moments: greet, serve, and support customers so every visit feels special.
Service delivery: keep queues moving, tables clear, and the venue tidy; reset quickly between sessions.
Game support: help customers understand how our games work and keep energy high around the venue.
Safety & compliance: follow health & safety, food hygiene, licensing and safer‑gambling procedures; challenge age‑restricted behaviours confidently; report incidents promptly.
One‑team mindset: communicate clearly with colleagues and jump in where needed—Front of house, floor, Food & Beverage, cleaning—so service flows smoothly.

You’ll Bring:

Customer‑first attitude with great people skills; friendly, upbeat, and helpful.
Pace & focus in a busy environment; organised with good attention to detail.
Team player energy - clear communication and willingness to learn on shift.
Experience: previous customer‑service experience in hospitality/retail/leisure is helpful but not essential; full training provided.