Tech Aid

Job Summary:

Under general supervision of the Clinical Operations Manager, the Imaging Technologist Aide will assist in a wide variety of radiology patient care and departmental flow support procedures. This position requires a highly motivated individual with superior customer service skills who understands best practices in a clinical and patient-centered environment.

Specific Responsibilities:

• M-F 8am-5pm
• Prepare examination room per established procedure.
• Coordinate efficient patient flow through effective performance of established procedures.
• Assist in collecting quality assurance data.
• Transport patient in accordance with established guidelines. Assist technologist with patient positioning.
• Perform room turnover and restocking.
• Ensure all appointment reminder calls are performed per established guidelines.
• Follow-up on patients that do not show up for scheduled appointments.
• Document correctly and succinctly in the medical record in a timely manner. Utilize patient record in an appropriate manner.
• Perform patient interview and documentation.
• Teach patient and/or family member through utilization of effective organization resources.
• Facilitate accurate coding, patient referrals and appointment rescheduling.
• Direct patient calls in an appropriate manner.
• Ensure that electronic medical records are complete and accurate through established procedures.
• Respond to codes in a prompt manner.
• Create requested CDs for patients and providers per SRI policies and protocols.
• Send and receive electronic images and medical records per SRI policies and protocols.
• Perform prescreening and patient preparation for patients and deliver accurate information to technologist.
• Communicate with front desk staff any changes that may alter patient schedule flow.
• Provide optimal customer service and patient care, while utilizing AIDET service principles in all encounters.
• Float to other departments as assigned.
• Attend and actively participate in all department, team and/or committee meetings.
• Comply with all company, department and location specific policies, procedures and mandatory learning requirements.
• Perform other duties as assigned by Supervisor or designee.