Tech - L2 Server Repair CA

Summary

The Server Repair Tech will be responsible for testing, trouble shooting, and replacement of parts on servers sent to SMS for diagnosis and repair.

Responsibility

• Daily Responsibilities – 90%
  • Inspect, test, and diagnose servers
  • Replace parts as needed
  • Conduct and analyze server stress tests
  • Document all symptoms, test results, and parts replaced in shop floor tool
  • Collaborate with motherboard repair, motherboard testing, QC, and inspections personnel
  • Provide back up for QC, inspection, and motherboard testing
  • Maintain parts consumption
  • Other duties as assigned by leadership
• Team building & leadership – 10%
  • Maintain and nurture positive work environment
  • Work and collaborate with other teams such as warehouse, shipping, receiving, etc.
  • Follow process for system and parts managements

Other Personal Skills Required

• Know basic server architecture
• Know how to assemble components to make server functional
• Run and understand testing diagnostics
• Understand basic networking architecture
• Understand basic error codes
• Able to trouble shoot common server errors and issues
• Motivated to solve problems
• Interested in constantly learning about servers and networking