Tech-support 3 with Security Clearance
Summary
Provides Tier 2 technical support for a network operations center, diagnosing system/network failures and resolving customer technical issues in a secure defense environment.
PDS Defense, Inc. is seeking a Tech-support 3, in Annapolis, MD. Job ID218576 Job Description: This role will contribute to the Tier 2 CAS Network Operations Center. This position is responsible for the incident management of customers within the CAS Operational environment. This position is responsible for diagnosing failures of systems and networks and performing actions to resolve basic technical queries from CAS customers and Business Units. What YOU will do: • Monitors network management s…