Tech Support Professionals

Tech Support Professionals Location: Mountain View, CA (Onsite) Key Objective: Wipe out physical devices (hundreds), claim devices / ship devices (hundreds), support regular IT tickets. Responsibilities: Provision, configure, and troubleshoot MacOS (and Windows, if applicable) endpoints, including imaging, MDM enrollment, and hardware lifecycle management Manage user identity and access requests through Okta, including SSO, MFA enrollment, group/role assignments, and troubleshooting authenticat…