Tech Support Specialist (Online Casino)
🎯 What are we looking for?
🎯 What will you own?
Let’s be ICONIC together!
By submitting your application to ICONIC21 (Bet Live Studios SRL and companies within its group, as well as their related third parties service providers - the “Company”), you acknowledge that the Company processes your personal data (including CV and application details) for candidate selection and hiring purposes in accordance with the GDPR, the EU AI Act, and Romanian data protection legislation. The Company may use AI-supported recruitment tools and automated screening systems to assist in candidate evaluation, qualification matching against job requirements, and recruitment process management. All hiring and shortlisting decisions remain subject to meaningful human review. Your data may be accessed by authorized employees of the Company involved in the recruitment process, under appropriate confidentiality and data protection safeguards. If you are not selected for the role you are now applying, your application may be retained for up to 6 months to consider you for future opportunities relevant to your profile, unless otherwise required by law. You may exercise your rights regarding access, correction, deletion, or objection to the processing of your personal data in accordance with applicable legislation.
Read more about our privacy policy
For privacy related questions contact dataprotection@iconic-21.com.
- Ability to work in shifts, including nights, weekends and holidays;
- Proven experience in managing a team of technical specialists (minimum 1 year in a leadership role), including task delegation, performance tracking, and team motivation;
- Strong project management skills, with the ability to plan, execute, and supervise complex installations and technical operations;
- Excellent communication and coordination skills, both within the team and across departments (e.g., Production, IT, Content);
- In-depth knowledge of video signal delivery chains, including IP, SDI, HDMI, and other relevant formats;
- Hands-on experience with studio infrastructure, including video/audio routing, broadcast automation systems, signal monitoring, and fault isolation;
- Solid understanding of structured cabling systems (LAN, SDI, Power) and at least 1 year of hands-on experience with installation, cable laying, and patching;
- Practical knowledge of sound, video, and lighting systems, especially in live studio or broadcast environments;
- Strong skills in networking (switches, VLANs, IP addressing) and electrical systems used in production environments;
- Confident working with technical documentation, system schematics, and project drawings;
- Good understanding of Windows and Linux environments, including routine maintenance and troubleshooting.
- Prior experience in broadcast studios, live event production, or TV/media environments;
- Familiarity with video-over-IP technologies, cloud streaming platforms, and modern encoding/decoding solutions;
- Ability to analyze and improve workflows, propose and implement new tools and technologies;
- Experience with ticketing systems like Jira, Confluence;
- Interest in mentoring junior team members and improving internal documentation and standards
🎯 What will you own?
- Efficient task distribution, adherence to timelines, and maintaining high operational standards;
- Plan, coordinate, and oversee the installation, upgrades, and ongoing support of studio and broadcast systems;
- Ensure incident response and troubleshooting is timely and well-documented in Jira or other systems;
- Take ownership of technical R&D, evaluating and testing emerging technologies to improve production workflows with the support of video team;
- Maintain and audit the studio asset inventory, ensuring all equipment is up to date and operational;
- Collaborate with internal departments to align on project needs and production schedules;
- Ensure compliance with internal policies, security standards, and documentation protocols;
- Regularly review and improve team processes, driving a culture of accountability, learning, and innovation.
- Competitive salary package + meal tickets;
- Private medical subscription through Regina Maria Health Network;
- SanoPass sports subscription;
- STB + Metrorex transport subscription;
- Modern office in Plaza Romania Offices;
- International, diverse work environment;
- Professional development opportunities;
- A culture built around Respect, Creativity and Passion;
- Coffee, fruit, ice cream, popcorn & more;
- PlayStation, board games and massage chair for your downtime.
Let’s be ICONIC together!
By submitting your application to ICONIC21 (Bet Live Studios SRL and companies within its group, as well as their related third parties service providers - the “Company”), you acknowledge that the Company processes your personal data (including CV and application details) for candidate selection and hiring purposes in accordance with the GDPR, the EU AI Act, and Romanian data protection legislation. The Company may use AI-supported recruitment tools and automated screening systems to assist in candidate evaluation, qualification matching against job requirements, and recruitment process management. All hiring and shortlisting decisions remain subject to meaningful human review. Your data may be accessed by authorized employees of the Company involved in the recruitment process, under appropriate confidentiality and data protection safeguards. If you are not selected for the role you are now applying, your application may be retained for up to 6 months to consider you for future opportunities relevant to your profile, unless otherwise required by law. You may exercise your rights regarding access, correction, deletion, or objection to the processing of your personal data in accordance with applicable legislation.
Read more about our privacy policy
For privacy related questions contact dataprotection@iconic-21.com.