Technical Account Manager

Own the customer relationship across the full lifecycle, from discovery and qualification through technical scoping, proposals, negotiation, onboarding, handoff, and ongoing account management.

Responsibilities

• Discover and qualify customer needs, timing, stakeholders, decision processes, and next steps
• Clarify software targets and establish scope, effort estimates, timing, and delivery plans with Security Labs
• Turn technical inputs into clear proposals
• Lead customer questions and objections
• Negotiate within pricing and contract approval rules
• Align start dates, expectations, access, communication channels, commitments, and customer context before delivery
• Maintain customer relationships and identify needs or risks early
• Coordinate appropriate responses across Certora
• Develop future work
• Keep account information and next actions current in Salesforce

Requirements

• Personally owning and closing technical B2B deals
• Strong commercial judgment and negotiation ability
• Clear communication with technical, commercial, and executive stakeholders
• Strong organization and follow-through
• Ability to operate autonomously
• Experience in cybersecurity, formal verification, blockchain, developer tools, or technical professional services is a plus

Benefits

• Flexible work including remote and hybrid options
• Equity
• Cutting-edge Web3 technology and challenging security problems
• Friendly creative startup environment
• Fast-paced and supportive culture
• Competitive compensation and benefits