Junior Data Analyst | 20220

Summary

Junior Data Analyst at a startup helping companies automate operations by analyzing client performance data, optimizing budgets, and improving ROI using tools like Excel and HubSpot.

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Disclaimer: This is a specific job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!

Junior Data Analyst

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for a Junior Data Analyst to start immediately!

Duties and Responsibilities include but are not limited to:

Accurately onboard clients into the company platform.
Monitor assigned client accounts and optimize account performance through budget, bid, segmentation, and ROI improvements.
Prepare and conduct regular client trend and performance reviews.
Resolve technical, product, and account-related issues in a timely manner.
Document all client interactions and account activities accurately in HubSpot.
Recommend product improvements and appropriate solutions based on client needs.
Collaborate with internal teams to improve client retention and overall account performance.
Analyze account performance data to identify opportunities for optimization and growth.
Proactively identify potential account risks and recommend solutions before issues arise.
Support customer retention, revenue growth, and upsell initiatives.

Qualifications:

• Open to fresh graduates with a Bachelor's degree in Data Analytics, Information Technology, Computer Science, Business Analytics, or related fields
• Strong analytical and problem-solving skills
• Experience using Microsoft Excel and other Microsoft Office applications
• Excellent customer service and account management skills
• Strong verbal and written English communication skills
• High attention to detail and ability to identify issues proactively
• Ability to work independently with minimal supervision after training
• Adaptable and comfortable working in a fast-paced environment
• Experience with HubSpot is an advantage
• SQL experience is a plus

Technical Requirements:

• USB Headset with Noise Cancellation feature
• Working Webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps

Benefits:

• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay

Schedule: 9:00 AM – 5:00 PM (Overlapping with US Central Time)
Location: This is a remote job

Salary Package:

• Starting at PHP 40,000.00

Please note:
• Fresh graduates are welcome to apply!
• Only qualified candidates will be invited to take the assessment & scheduled for an interview.
• We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.
• You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.

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What this application asks

lever

Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn Profile URL

Current Monthly Salary/Compensation (USD)
Expected Monthly Salary/Compensation (USD)
Please record a 2–5 minute video or audio introducing yourself and highlighting your customer support experience. You may use WingIntro (https://www.wingintro.com/) or Loom (https://www.loom.com/) if WingIntro is unavailable. Ensure your recording is clear, completed in a quiet environment, and professionally presented. In your recording, please tell us what interested you in this role and why you want to join Wing, describe one significant improvement you made at a previous company that is relevant to this role, and share a difficult decision you had to make in a previous job, including the situation, your decision, and the outcome. Failure to submit this requirement may result in the disqualification of your application. Once completed, paste your WingIntro or Loom URL below.
Desired Compensation
Potential Start Date
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Have you held a formal Customer Support leadership role (e.g., Team Lead, Manager, Head of Customer Support))? choose one · optional
Who referred you to this position? Enter their first and last name here. optional
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Are you currently employed or working on any projects? choose one
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Have you worked for Wing Assistant before? choose one
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Wing Assistants are enrolled in a screen monitoring program for Quality Assurance purposes. Are you okay with this arrangement? choose one
Are you open to helping clients with standard virtual assistant/admin tasks in addition to the specialized tasks associated with this role? choose one
Would you be willing to make phone calls on behalf of the client, as needed, if required? choose one
Are you willing to take on additional responsibilities and allow your role to evolve based on your skillset, previous experience, and the needs of the client to ensure a successful working relationship? choose one
Which industries have you worked in? (Select all that apply.) yes / no · optional
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Please upload a screenshot of your main internet download and upload speeds. You may use https://www.speedtest.net/ to test your connection. The screenshot should look as follows: https://imgur.com/BITfji6 upload
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Paste the link to the brief video introduction highlighting your experience and significant achievements. Failure to submit one will result to the disqualification of your application. written answer