Technical Account manager

We are looking for a Technical Account Manager who will be responsible for building and maintaining post sales relationships with QCT’s largest and most complex partner. You will serve as a trusted advisor, ensuring successful QCT's solution deployment and adoption.

Key responsibilities:

• Provide advice and guidance as the subject matter expert to ensure successful services
• Deliver training to user groups to support organizational adoption
• Function as a frontline technical resource for “best practice” and informal partner questions
• Engaging with support services as a customer advocate to ensure speedy resolution of customer issues
• Engaging with Product management as the customer advocate on product roadmap discussions
• Maintain current functional and technical knowledge of support services
• Last but not the least, deliver and exceed on all performance targets.