Technical Account Manager 技術經理

JOB SUMMARY

The Technical Account Manager is the first point of contact towards the engineers of a Key Account. To develop customer satisfaction within the account. The role strengthens the customer´s perception of NEFAB being the global leader for complete transport packaging solutions.

MAIN RESPONSIBILITIES

• First point of contact towards packaging engineers of a Key Account.
• Global technical project coordination and management including, design assignment, design optimization, continuous technical improvement, pre-dev studies, sustainability/environmental studies, maintenance, etc.
• Conduct workshops at customer´s site and on-site consultation if opportunity emerge
• Developing an organized way of working within the customer’s supply chain and towards major internal support departments such as Engineering Centers, Sourcing, Manufacturing
• Ensure that NEFAB complies with customer´s technical requirements
• Present our technical value proposition for customers
• Forecast of demanded design hours, indicating competence needs
• Manage customer´s design portfolio
• Work in line with Sales processes
• Follow the Engineering Directive

EDUCATION

• Bachelor Degree in Engineering or equivalent documented work experience in the field of packaging design

EXPERIENCE

• >5 years of experience as Packaging Engineer or Technical Sales

SKILLS AND COMPETENCES

• Project management including problem solving skills
• Computer skills: MS Office advanced user in ppt, advanced level in a CAD program, CAD experience (Ironcad, Solidworks, Solidedge or NX/Unigraphics), experienced PDM user
• Good communication and networking skills
• Sales affinity and background working directly with customers
• Ability to match customer demands with NEFAB offerings
• Experience with sustainability for example: LCA (life cycle analysis), CO2 reporting, environmental materials,…